Company: Takealot.com
Location: Cape Town, Western Cape
Job Type: Permanent
Work Schedule: Full-time
Industry: E-commerce / Logistics / Retail
Functional Area: Operations / Distribution Centre Management
Date Posted: 10 November 2025
About Takealot.com
Takealot.com is South Africa’s leading online retailer, revolutionising e-commerce and logistics nationwide. We are a fast-growing, innovative, and entrepreneurial organization committed to delivering seamless online shopping experiences.
We are an Equal Opportunity Employer, encouraging applications from previously disadvantaged groups and individuals with disabilities. Explore more career opportunities at Jobs and Career Opportunities South Africa.
Position Overview
The Branch Supervisor is responsible for the operational management and supervision of Takealot’s Western Cape Distribution Centre, with a particular focus on fleet operations and last-mile deliveries. This role reports directly to the Branch Manager.
The ideal candidate will be highly organized, solutions-oriented, and capable of leading a team in a fast-paced, dynamic logistics environment.
Key Responsibilities
Fleet & Delivery Management
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Supervise fleet operations and all secondary functions related to deliveries.
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Ensure timely delivery of products to and from the distribution centre.
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Maintain fleet readiness and schedule vehicle services.
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Ensure consistent application of company policies and procedures.
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Promote orderliness, cleanliness, and adherence to company standards.
Operational Management
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Conduct daily meetings with staff focused on KPIs and operational feedback.
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Work closely with management to identify and resolve operational issues.
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Ensure drivers follow procedures and enforce discipline where necessary.
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Work with labour brokers to ensure drivers and assistants are available for last-mile deliveries.
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Complete accident and incident reports and submit them to relevant parties.
Cost & Resource Management
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Monitor fleet costs and report to the Branch Manager.
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Manage staff and overtime efficiently to control labour costs.
Reporting & Administration
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Extract data and generate reports to support performance tracking and decision-making.
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Ensure cash-on-delivery (COD) is reconciled daily.
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Maintain accurate administrative documentation and records.
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Ensure KPI reports and meeting minutes are up to date and distributed timely.
People Management
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Train and supervise drivers and administrative staff.
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Manage attendance, absenteeism, and staff corrective actions.
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Conduct formal staff appraisals, coaching, development, and disciplinary procedures.
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Provide structured leadership to motivate and inspire the team.
SHE, Risk, Quality & 5S Duties
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Implement and maintain 5S housekeeping standards.
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Ensure compliance with health and safety standards, including COVID-19 protocols.
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Act as a Fire Fighter in your appointment, ensuring all safety measures are followed.
Attributes Required
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Solutions-oriented, self-motivated, and high-energy.
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Strong organizational, prioritization, and attention-to-detail skills.
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Ability to interact professionally with internal and external stakeholders.
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Comfortable with change, learning new systems, and working under pressure.
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Structured and disciplined management style.
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Ability to motivate and inspire a team.
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Computer literacy (Excel, Word, PowerPoint) and knowledge of vehicle tracking systems.
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Experience managing people to deliver continuous improvement.
Qualifications & Experience
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Minimum Grade 12, tertiary qualification preferred.
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3+ years of experience managing a commercial vehicle fleet.
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Proven track record in operations, logistics, or distribution centre supervision.
Why Join Takealot.com
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Flexible Total Remuneration Package tailored to your needs.
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Entrepreneurial, high-performance culture with opportunities for growth.
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Collaborative work environment: work in teams to solve problems and innovate.
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Fun and dynamic: short on ego, high on output, and regular social activities.
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Professional development: develop skills and advance your career in logistics and e-commerce.
Takealot seeks to employ Extraordinary Minds who are Smart, Hardworking, and have Integrity.
How to Apply
Submit your application through the Takealot Careers Portal or via Jobs and Career Opportunities South Africa.
Application Tips:
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Highlight your experience in fleet management and operational supervision.
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Emphasize leadership experience and ability to manage KPIs and performance.
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Showcase your problem-solving and process improvement skills.
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