Location: Worcester, Western Cape
Job Type: Permanent
Closing Date: 28 November 2025
Division: Fidelity Cash Solutions
Reference Number: FSG-BOX-WORC
About Fidelity Services Group
Fidelity Services Group (FSG) is a leading security and investigations company in South Africa, specialising in cash-in-transit, vault operations, and secure logistics. With decades of experience, FSG provides innovative security solutions, operational excellence, and client-focused services across commercial and corporate sectors.
Explore more high-paying security and operations jobs in South Africa here.
Position Overview
Fidelity Services Group is seeking a dedicated and detail-oriented Boxroom Operator for the Worcester branch.
The Boxroom Operator will be responsible for receiving, distributing, and managing consignments, ensuring that all vault operations and cash handling procedures are executed accurately and securely. This role is key in maintaining operational efficiency, accuracy, and the highest standards of security and compliance.
This opportunity is ideal for candidates looking to start or grow a career in cash handling and secure logistics operations.
Key Responsibilities
1. Vault & Consignment Operations
-
Prepare and manage vault room duties, including scheduling CIT teams.
-
Receive, sort, and distribute consignments accurately.
-
Scan, document, and track consignments to ensure proper accountability.
2. Security & Compliance
-
Maintain the accuracy and security of vault contents.
-
Lock and secure the vault following standard procedures.
-
Assist in compliance with all regulatory and operational protocols.
3. Administration & Reporting
-
Complete all required documentation, scanning, and record-keeping accurately.
-
Balance vault consignments and generate operational reports.
-
Support auditing and quality assurance initiatives within the branch.
4. Teamwork & Customer Focus
-
Collaborate effectively with CIT teams and branch staff.
-
Maintain a professional and reliable presence in operations.
-
Support client satisfaction by ensuring safe and efficient handling of consignments.
Minimum Requirements
Education & Qualifications:
-
Matric (Grade 12) or equivalent.
-
PSIRA accreditation Grade C (advantageous).
-
Basic computer literacy is compulsory.
Experience:
-
Minimum 1 year in security, cash handling, or similar operational roles.
-
Experience in vault operations or CIT support is advantageous.
Skills and Attributes:
-
Excellent interpersonal and communication skills.
-
Accuracy and attention to detail in handling consignments.
-
Ability to work under pressure and during night shifts.
-
Physically fit and able to perform operational tasks efficiently.
-
Honest, reliable, and a strong team player.
Core Competencies
-
Accuracy and attention to detail
-
Good planning and organisational ability
-
Quality assurance and compliance focus
-
Teamwork and collaboration
-
Customer service orientation
-
Reliability and integrity
Why Join Fidelity Services Group
Joining FSG means becoming part of a prestigious security services company with:
-
Career development opportunities in vault operations and cash-in-transit logistics.
-
Exposure to advanced security systems and operational processes.
-
A company culture that values ethics, compliance, and continuous professional development.
View more high-paying security operations jobs here.
POPIA Compliance
Fidelity Services Group adheres to the Protection of Personal Information Act (POPIA). Candidate information is handled securely and used solely for recruitment purposes.
How to Apply
To apply for this opportunity, please visit the official Fidelity Services Group careers portal:
👉 Apply Here
Explore More Opportunities
Looking for more vault, CIT, and security operations jobs hiring now in South Africa?
Connect With Us
Stay updated with the latest job openings and career advice in South Africa:
-
X (Twitter): Follow Here
-
LinkedIn: Connect Here
-
Facebook: Follow Our Page
-
WhatsApp Career Channel: Join Here
-
WhatsApp Job Group: Join Group
Leave a Reply