Billing Clerk 2026 – Fidelity Services Group Robertville | SAP Billing Jobs Roodepoort Gauteng | Apply Now

SAP billing clerk jobs Roodepoort 2026 | Fidelity Services Group vacancies Gauteng | Accounting and auditing jobs West Rand | Security industry finance jobs South Africa

Fidelity Services Group, South Africa’s largest integrated security solutions provider, is recruiting a Billing Clerk at its Robertville office in Roodepoort, Gauteng. This permanent, full-time opportunity sits within the FSG Regional Department and requires a candidate with proven SAP billing experience and a minimum of three years in a billing or accounts receivable environment. Accurate, timely invoicing in SAP is the core mandate of this role — making it a technically specific position with strong long-term career value in financial administration. Applications close 30 April 2026 — submit your CV before the deadline.

⚠️ 1 Position Available | Permanent Role | Robertville, Roodepoort, Gauteng | Closes 30 April 2026 — Apply Now

⚠️ EE NOTE: Black female candidates will be given priority in line with Fidelity Services Group’s transformation policy. Historically Disadvantaged Candidates (HDCs) are actively encouraged to apply.

Job Overview

Job Title	Billing Clerk
Company	Fidelity Services Group (Pty) Ltd
Department	FSG Regional
Industry	Security & Investigations \| Financial Administration
Job Functional Area	Accounting / Auditing
Job Type	Permanent \| Full-Time
Positions Available	1
Location	Robertville, Roodepoort, Gauteng
Minimum Qualification	Matric / Grade 12
Experience Required	Minimum 3 Years (Billing / Accounts Receivable)
SAP Experience	Essential
Experience Level	Associate
Salary	Market Related (Not Disclosed)
EE / Transformation	Black female candidates given priority per FSG transformation policy; HDCs encouraged
Closing Date	30 April 2026
Feedback Timeframe	10 working days from closing date
Application Status	✅ Open — Apply Now

About Fidelity Services Group

Fidelity Services Group (Pty) Ltd is South Africa’s largest integrated security solutions provider and one of the most recognisable brands in the private security industry, employing over 40,000 people nationally across guarding, armed response, cash management, electronic security, and investigation services. The group holds PSIRA (Private Security Industry Regulatory Authority) registration and operates across residential, commercial, industrial, and government sectors throughout South Africa and sub-Saharan Africa. Fidelity’s finance and shared services functions — including billing, accounts receivable, and financial reporting — underpin the operational backbone of one of Africa’s largest service businesses, making roles within the FSG finance team both stable and strategically important.

Purpose of the Role

The Billing Clerk is responsible for ensuring that accurate, timely invoices are raised in SAP across Fidelity Services Group’s regional client accounts. The incumbent processes daily, weekly, and monthly billing cycles, prepares billing reports, processes credit memos, and proactively identifies opportunities to simplify or automate billing workflows. This role requires a high degree of numerical accuracy, SAP system proficiency, and the discipline to meet strict billing deadlines in a high-volume, fast-paced environment.

Key Responsibilities

Invoice Processing & Billing Cycle Management

Process client invoices accurately on a daily, weekly, and monthly basis within SAP in accordance with FSG billing schedules and service level agreements
Ensure all invoices reflect correct rates, service periods, contract terms, and VAT treatment before submission
Process credit memos timeously where billing adjustments, cancellations, or client disputes require correction
Manage billing queues and prioritise urgent invoicing requests to prevent revenue delays

Billing Reports & Financial Administration

Prepare accurate billing reports for management review, including invoice summaries, outstanding billing, and credit memo registers
Maintain well-organised billing records and documentation to support internal and external audit requirements
Assist with month-end billing close processes, ensuring all transactions are captured and reconciled within deadlines
Support the finance team with ad-hoc reporting and analysis as required

Process Improvement & Automation

Proactively identify inefficiencies, duplication, and manual workarounds in the billing process and propose simplification or automation solutions
Participate in ad-hoc projects related to billing system enhancements, SAP module upgrades, or process standardisation initiatives
Document billing procedures and maintain up-to-date process guides to support knowledge transfer and business continuity

Stakeholder Liaison & Communication

Liaise professionally with internal departments (operations, sales, contracts, accounts receivable) and external clients to resolve billing queries and discrepancies
Handle billing-related telephone and email enquiries with professionalism and accuracy
Communicate billing issues and escalations to the billing supervisor or financial manager timeously

Minimum Requirements

Education: Matric / Grade 12 certificate (minimum); a certificate or diploma in Bookkeeping, Financial Accounting, or Business Administration is advantageous
Experience: Minimum 3 years of billing experience in a corporate or high-volume billing environment — this is a hard requirement, not a guideline
SAP: Demonstrated SAP billing experience is essential; candidates without SAP exposure will not be considered. Experience with SAP FI (Financial Accounting), SD (Sales & Distribution), or AR (Accounts Receivable) modules is particularly relevant
Computer Literacy: Advanced Microsoft Excel proficiency is essential (VLOOKUP, pivot tables, data validation, formula-based reconciliation); general MS Office competency required
Numerical Accuracy: Demonstrated ability to work with large volumes of financial data with a high degree of accuracy and minimal error rates
Communication: Excellent verbal and written communication skills in English; ability to liaise professionally with personnel at all organisational levels
Work Style: Ability to meet strict deadlines consistently, manage competing priorities, and maintain attention to detail under pressure
EE / Transformation: Black female candidates will be given priority per FSG’s transformation policy. Historically Disadvantaged Candidates (HDCs) are actively encouraged and supported to apply
POPIA: By submitting your application, you consent to Fidelity Services Group processing your personal information for recruitment purposes in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013

Why Join Fidelity Services Group

South Africa’s largest private security employer: With 40,000+ employees nationally, Fidelity offers genuine long-term employment stability — the company’s scale means it weathers economic cycles better than smaller security operators, and finance roles are always in demand regardless of market conditions
SAP environment builds market-leading CV currency: SAP proficiency is among the highest-value technical skills in South African finance and accounting — working in a live, high-volume SAP billing environment at a large corporate gives you demonstrable system experience that commands premium salaries across FMCG, mining, logistics, and financial services sectors
PSIRA-regulated industry with compliance rigour: Fidelity’s PSIRA registration and large-scale contract base means its finance team operates to exacting accuracy standards — building the kind of disciplined financial administration skills that are highly portable across regulated industries including banking, insurance, and healthcare
Transformation-focused employer: FSG’s stated commitment to supporting black female candidates and HDCs through its transformation policy means structured support for career advancement, skills development levies (SDL) reinvestment, and access to Merseta-accredited training programmes
West Rand location advantage: Robertville/Roodepoort sits at the centre of Gauteng’s West Rand, with easy access from Soweto, Johannesburg CBD, Krugersdorp, and Florida — reducing commute costs and time for candidates across a wide catchment area
Permanent employment with growth potential: Full-time permanent contract with access to structured performance reviews and internal mobility across FSG’s finance, shared services, and regional operations divisions

Career Growth Path

Billing Clerk – FSG Regional, Robertville — Master SAP billing cycles, credit memo processing, and FSG’s billing governance framework; build a track record of zero-error invoice accuracy (Years 1–2)
Senior Billing Clerk / Billing Supervisor — Take ownership of a billing portfolio, mentor junior clerks, and lead month-end close processes across the regional team (Years 2–4)
Accounts Receivable Specialist / Financial Administrator — Expand into full AR management, debtor reconciliation, and cash application — broadening your finance skill set toward a full accounting function (Years 3–5)
Financial Accountant / Finance Manager (Regional) — With a relevant accounting qualification (e.g. ICB, AAT, SAIPA, or CIMA), progress into a management accounting or financial reporting role within FSG’s regional or group finance structure (Years 5+)

Frequently Asked Questions (FAQ)

1. Which specific SAP modules are most relevant for a billing clerk role at a large South African security company like Fidelity?

In a large South African corporate like Fidelity Services Group, billing clerks typically work across several integrated SAP modules. The most directly relevant are SAP FI (Financial Accounting) — which handles the general ledger, accounts receivable, and customer invoicing — and SAP SD (Sales & Distribution), which manages the order-to-cash cycle including billing documents, pricing conditions, and credit memo processing. Candidates with exposure to SAP AR (Accounts Receivable) sub-ledger management, including customer master data, dunning procedures, and cash application, will have a significant advantage. In the security services sector specifically, billing often integrates with SAP PM (Plant Maintenance) or custom service management modules that track contract-based recurring billing for guarding, armed response, and electronic security services. If your prior SAP experience was in a different industry (retail, mining, FMCG), the transactional logic transfers well — the key difference in security industry billing is the high volume of recurring contract invoices versus once-off purchase orders.

2. What is PSIRA and does it affect non-security staff like billing clerks at Fidelity Services Group?

The Private Security Industry Regulatory Authority (PSIRA) is a statutory body established under the Private Security Industry Regulation Act 56 of 2001, which regulates all businesses and individuals operating in South Africa’s private security sector. PSIRA registration is mandatory for security officers, armed response personnel, and security business owners — but it does not apply to administrative and finance staff who are not directly involved in security operations. As a billing clerk at Fidelity, you would not need PSIRA registration or grading. However, PSIRA’s regulatory framework affects Fidelity’s business operations significantly — including how contracts are structured, how security officer wages are determined (PSIRA sets sectoral minimum wages annually), and how client billing rates are calculated. Understanding PSIRA’s role helps billing clerks contextualise the rate structures and service codes they encounter on invoices daily.

3. What does the EE priority for black female candidates mean in practice during the recruitment process at FSG?

Fidelity Services Group’s EE (Employment Equity) statement reflects its obligations under the Employment Equity Act 55 of 1998 (EEA) and its internally approved Employment Equity Plan, which must be submitted to the Department of Employment and Labour. In practice, “priority given to black female candidates” means that where two or more candidates are assessed as equally suitable for the role based on merit, the black female candidate will be selected in line with the company’s EE targets. It does not mean that non-qualifying candidates cannot apply — the statement explicitly notes that “the choice made is purely on merit” — but it does signal that FSG is actively working to increase black female representation in its finance and administrative functions. Existing Fidelity employees are also given preference where applicable. Candidates from HDC (Historically Disadvantaged Candidate) backgrounds who may not have a complete qualification profile but meet the experience and SAP requirements are specifically encouraged to apply and supported through FSG’s skills development programmes.

4. How does Excel proficiency translate into real billing tasks, and what level is expected for this role?

For a billing clerk role at a large corporate like Fidelity Services Group, “Excel essential” typically means intermediate-to-advanced proficiency — not basic spreadsheet navigation. In a high-volume SAP billing environment, Excel is used alongside SAP for tasks such as: extracting billing data from SAP via reports and manipulating it in Excel using VLOOKUP / XLOOKUP to match invoice numbers against contract databases; building pivot tables to summarise monthly billing by client, region, or service type for management reports; using SUMIF / COUNTIF formulas to identify billing discrepancies or unbilled contracts; and maintaining reconciliation workbooks that compare SAP-generated invoice totals against contract values. Candidates who have only used Excel for basic data entry are unlikely to meet the role’s accuracy and reporting requirements. If you need to upskill, free Excel training for VLOOKUP, pivot tables, and data validation is available on Microsoft’s official support site and through the Dhet-accredited SETA learnership platforms.

5. What is a credit memo in SAP and when would a billing clerk at a security company need to process one?

A credit memo (or credit note) in SAP is a financial document that reduces the amount a customer owes, effectively reversing or adjusting a previously issued invoice. In the SAP SD module, credit memos are typically created with reference to the original billing document, ensuring a full audit trail. At a security company like Fidelity, common scenarios requiring credit memo processing include: a client was billed for a guarding shift that did not occur due to cancellation; an incorrect rate was applied to an invoice (e.g. a standard rate billed instead of a contracted negotiated rate); a client dispute is resolved in the customer’s favour following investigation; or a service was partially delivered (e.g. fewer officers deployed than contracted). Credit memos directly affect the company’s accounts receivable balance and VAT liability, so accuracy in processing is critical — an incorrectly processed credit memo can create reconciliation errors that only surface at month-end or during a VAT audit. Billing clerks with credit memo experience are therefore more valuable than those with invoice-only exposure.

⚠️ How to Apply

Documents Required:

Updated CV (maximum 4 pages) clearly stating your SAP billing experience and Excel proficiency level
Certified copy of Matric certificate and any relevant finance or bookkeeping qualifications
Copy of South African ID document
Brief cover letter (1 page) outlining your SAP module experience and years of billing experience

⚠️ Closing Date: 30 April 2026. If you have not been contacted within 10 working days of the closing date, please consider your application unsuccessful. Fidelity Services Group reserves the right not to make an appointment to this advertised position.

⚠️ EE: Black female candidates will be given priority per FSG’s transformation policy. Historically Disadvantaged Candidates are encouraged to apply.

➡️ APPLY NOW

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