Retail Clothing Leadership and Store Operations Role

Pick n Pay Clothing is seeking a dedicated and motivated Assistant Clothing Manager to join its store in Scottburgh, KwaZulu-Natal. This full-time, onsite opportunity is suited to individuals with retail management experience who are passionate about clothing, customer service, and operational excellence.

The Assistant Clothing Manager plays a vital role in supporting store leadership by ensuring daily operations run efficiently, customer service standards are upheld, and merchandising and sales initiatives are executed effectively. This role requires strong leadership potential, professionalism, and the ability to integrate operational and technical retail skills across the store environment.

This is an excellent opportunity for candidates looking to grow their retail management careers within a dynamic and customer-focused clothing retail environment.

About the Role

The Assistant Clothing Manager supports the Store Manager with a wide range of responsibilities, including people management, stock control, administration, merchandising, and sales performance. The role focuses on ensuring operational processes align with company policies while delivering a positive customer experience.

The successful candidate will contribute to maintaining store standards, executing promotions, and managing staff performance while ensuring the store achieves sales and operational targets. Flexibility and the ability to work under pressure are essential in this fast-paced retail setting.

This role offers valuable exposure to store leadership responsibilities and provides a pathway for future career growth within retail management.

Customer Experience and Visual Merchandising

A customer-centric approach is fundamental to the Assistant Clothing Manager role.

Customer service standards must be applied consistently to enhance the shopping experience.

Customer service requests and product or service enquiries must be handled efficiently and professionally.

Visual merchandising (VM) standards must be maintained to ensure effective product presentation and alignment with promotional plans.

Execution of merchandising strategies and store promotions must support customer engagement and sales growth.

People Management and Leadership Support

The Assistant Clothing Manager will assist the Store Manager with managing staff-related responsibilities on an ongoing basis.

Employee performance and conduct must be monitored, with appropriate action taken where necessary.

Store-level recruitment processes must be supported according to company policies and procedures.

Training and development initiatives must be identified to enhance staff capability and performance.

The role includes supporting performance management activities, focusing on talent development and succession planning.

Leadership responsibilities include motivating, guiding, and managing team members to achieve operational and sales objectives.

Daily Operations, Stock and Risk Management

Store opening and locking procedures must be followed in line with company security requirements.

Start-of-day and end-of-day reporting processes must be completed accurately.

Administrative tasks include staff scheduling, leave management, pricing, invoices, floats, banking, expense control, reconciliations, and adherence to head office instructions.

Merchandise must be offloaded, captured, packed, merchandised, and displayed according to company standards.

Product quality must be monitored, and soilage controlled to maintain merchandise integrity.

Shrinkage control measures must be implemented to minimise losses.

Occupational health and safety (OHS) standards must be adhered to consistently.

Sales and Promotions Management

The Assistant Clothing Manager must support initiatives aimed at achieving store sales budgets and performance targets.

Sales, turnover, and participation in promotional campaigns must be monitored regularly.

Promotional activities must be executed effectively to drive customer traffic and revenue.

Markdowns and return-to-centre (RTC) processes must be implemented accurately in line with company procedures.

Competencies Required

An absolute passion for clothing and retail products.

Strong interpersonal and communication skills.

Attention to detail and accuracy in execution of tasks.

Good staff management and development capability.

High energy levels, enthusiasm, and a sense of urgency.

Assertiveness and the ability to work effectively under pressure.

Customer-centric mindset with a results-driven approach.

Motivation, initiative, and self-confidence.

Strong teamwork and collaboration skills.

Minimum Requirements

Grade 12 (NQF Level 4) or equivalent qualification.

At least 1 year of experience in a managerial position or previous reliever experience for a minimum of 6 months.

Computer literacy including MS Outlook, Excel, Word, and MS Teams/Zoom.

Willingness to work irregular hours, including evenings, weekends, and after-hours stock takes.

Willingness to be moved between stores when required.

Ability to perform physical hands-on tasks.

Completion of an assessment as part of the recruitment process.

Employment Details

Position: Assistant Clothing Manager
Job Requisition ID: JR104944
Company: Pick n Pay Clothing
Location: Scottburgh – KwaZulu-Natal
Employment Type: Full Time
Work Mode: Onsite
Closing Date: 24 February 2026

This role provides an excellent opportunity to build leadership skills and grow within retail clothing store management.

Apply for Assistant Clothing Manager – Pick n Pay Clothing

Candidates who meet the above requirements and are passionate about retail leadership and fashion are encouraged to submit their application before the closing date.

👉 Apply for Assistant Clothing Manager – Scottburgh

Applications close on 24 February 2026.

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