Company: Fidelity Services Group
Division: FSS Robertville
Location: Johannesburg, Gauteng, South Africa
Job Type: Permanent
Experience Level: Entry to Mid-Level
Industry: Security and Investigations
Functional Area: Operations / Security Management
Date Posted: 27 October 2025
Closing Date: 14 November 2025
About Fidelity Services Group
Fidelity Services Group (FSG) is a leading South African security and investigations company, renowned for delivering professional, reliable, and comprehensive security solutions to a diverse client base. The company operates with integrity and precision, providing armed response, risk assessment, security management, and investigative services across commercial, industrial, and residential sectors.
FSG’s commitment to employee development, ethical practice, and client satisfaction ensures that both staff and clients thrive in secure, well-managed environments.
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Position Overview
Fidelity Services Group is seeking a highly skilled and motivated Armed Night Shift Manager based in Johannesburg, Gauteng. This role is responsible for ensuring that all site-specific security requirements are met while maintaining professional service delivery to clients.
The successful candidate will supervise and coordinate security personnel, maintain client relations, manage operational budgets, and proactively minimize risks to client premises during night operations.
If you are an experienced security professional with strong leadership and operational management skills, this position offers a career path within a prestigious and growth-oriented security services provider.
Key Responsibilities
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Maintain strong relationships between FSG and the client regarding all security services.
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Continuously evaluate service levels and make recommendations to improve efficiency and effectiveness.
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Conduct ongoing risk assessments of client premises and implement multiple security barriers to prevent criminal activity.
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Audit and verify access registers daily, generating exception reports where necessary.
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Ensure all security officers on site meet contractual and regulatory requirements.
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Manage, supervise, and mentor security staff, addressing queries promptly.
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Submit accurate monthly operational reports to clients and management.
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Manage operational budgets for assigned sites.
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Ensure adherence to all PSIRA regulations, firearm competency standards, and client-specific protocols.
Minimum Requirements
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Matric certificate and PSIRA Grade A registration (accredited).
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Minimum of 5 years’ experience in security supervision.
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Experience with Quality Management Systems (QMS).
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Clean criminal record and high integrity standards.
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Proficiency in Microsoft Office and incident reporting.
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Strong leadership, planning, organizational, and interpersonal skills.
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Willingness to work night shifts.
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Code 8 Driver’s License and valid firearm competency certificate.
Core Competencies
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Leadership & Management – Ability to guide teams effectively, resolve conflicts, and ensure compliance.
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Risk Assessment – Skilled in evaluating potential threats and implementing preventive measures.
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Communication Skills – Excellent verbal and written communication for reporting and client engagement.
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Attention to Detail – Ability to audit records, compile accurate incident reports, and identify irregularities.
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Problem-Solving – Capable of making quick, informed decisions in high-pressure security situations.
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Teamwork & Collaboration – Work seamlessly with operational teams and clients to achieve security objectives.
Why Join Fidelity Services Group
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Opportunity to work with one of South Africa’s leading security providers.
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Career development and structured growth within operational and management roles.
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Exposure to advanced security systems, risk management, and client engagement.
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Supportive environment that values ethics, integrity, and professional excellence.
Employment Equity Commitment
Fidelity Services Group is an Equal Opportunity Employer committed to diversity and inclusion. Recruitment decisions are aligned with FSG’s Employment Equity Plan, with preference given to historically disadvantaged candidates and Black female candidates where qualifications and experience allow.
POPIA Compliance Notice
All personal information collected during the recruitment process will be used exclusively for employment purposes in accordance with the Protection of Personal Information Act (POPIA).
How to Apply
Submit your application via the official Fidelity Services Group Careers Portal for Armed Night Shift Manager – Johannesburg before the closing date.
👉 Apply Here
Application Tips:
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Use Google Chrome to access the portal.
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Upload a clear CV in Word or PDF format (no handwritten submissions).
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Attach supporting documents such as ID, PSIRA registration, firearm competency certificate, and driver’s license separately.
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Include a profile picture (minimum 300x300px) if required.
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