Department of Defence – South African Military Health Service (SAMHS)
Location: Kimberley, Northern Cape
Job Type: Permanent (Level 07)
Salary: R325 101 – R382 959 per annum
Closing Date: Not specified
Reference Number: SG 04/44/25/01
About the Department
The South African Military Health Service (SAMHS) is a crucial division of the Department of Defence, providing world-class medical support to serving members, veterans, and approved clients. The Area Military Health Unit Northern Cape (AMHU NC) in Kimberley plays a vital role in delivering healthcare administration and ensuring seamless patient service.
This position offers a rewarding opportunity for a skilled administrative professional to lead patient administration functions within a high-performance healthcare environment.
Position Overview
The Administration Clerk: Supervisor (Patient Administration) will oversee patient-related administrative functions, manage health records, ensure compliance with referral and documentation procedures, and supervise patient reception and support staff.
This is an excellent opportunity for a detail-oriented professional with solid administrative experience in healthcare or patient administration.
Key Responsibilities
Patient Administration & Records Management
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Manage patient reception services and supervise patient administration workflow.
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Oversee accurate data capturing, scanning, filing, and retrieval of health records.
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Manage medical debts, accounts, and spectacle services.
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Ensure proper handling of patient information and documentation.
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Oversee referral documentation for all referred patients.
Operational & Secretarial Duties
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Render professional secretarial and reception services.
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Handle telephonic enquiries and ensure excellent patient communication.
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Maintain strict confidentiality and compliance with departmental policies.
Statistics, Reporting & Problem-Solving
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Compile monthly and quarterly statistics for management review.
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Retrieve records required by healthcare practitioners and leadership.
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Identify workflow issues and implement supervisory solutions.
Minimum Requirements
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Grade 12 / NQF Level 4 or equivalent.
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At least 3 years of experience in Patient Administration.
Knowledge & Skills:
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Strong understanding of clerical duties, data capturing, and statistics.
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Knowledge of Public Service legislation, policies, and procedures.
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Computer literacy (MS Office).
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Ability to communicate effectively (written and verbal).
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Good planning, organisation, and language skills.
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Ability to supervise staff and maintain service standards.
Core Competencies
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Leadership and supervisory capability
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Accuracy and attention to detail
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Excellent communication and interpersonal skills
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Strong organisational skills
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Problem-solving ability
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Ability to work in a structured, high-pressure environment
Why Join the South African Military Health Service?
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Work within a highly respected national healthcare structure.
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Opportunities for career growth and skills development.
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Stable public sector employment with long-term benefits.
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A meaningful role that contributes to the wellness of military personnel and their families.
POPIA Compliance
All personal information submitted will be processed and stored securely for recruitment purposes in accordance with the Protection of Personal Information Act (POPIA).
How to Apply
📬 Postal Address:
Department of Defence
South African Military Health Service
AMHU Northern Cape
Private Bag X5056
Kimberley, 8301
📍 Hand Delivery:
Florence Street
Diskobolos
Kimberley, 8325
📧 Email Submission:
Enquiries:
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Major L.D. Masalisa: (053) 830 3225
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Lieutenant Colonel G.B. Pholo: (053) 830 3166 / 43
Employment Equity:
The Department aims to promote representativity across race, gender and disability categories, in line with its Employment Equity Plan.
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