ADMIN SUPPORT SPECIALIST

January 12, 2026 admin Remote Work & Work-From-Home Jobs 0

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locations Remote – South Africa (Supporting Australian Operations)

time type Full Time – Permanent / Fixed Term

posted on Published January 05, 2026

salary range Competitive USD/AUD Based Salary

Are you a highly organized logistics or administrative professional with a knack for managing complex moving parts? Somewhere, a premier global talent connector, is recruiting an Admin Support Specialist for a fast-growing infrastructure and portable buildings firm. This role is the operational engine of the company, bridging the gap between building approvals, supplier logistics, and customer satisfaction. If you are a detail-oriented individual who thrives in structured, process-driven environments and is comfortable working Australian Eastern Standard Time (AEST), this is your opportunity to build an international career from home.

Role Summary

The Admin Support Specialist is responsible for streamlining the backend operations of the portable building lifecycle. Your mission is to ensure that every project—from the initial building approval to the final on-site installation—moves forward without friction. You will serve as the primary coordinator between customers and suppliers, managing schedules, resolving logistical bottlenecks, and providing proactive updates that ensure a world-class customer experience.

Key Areas of Responsibility

1. Approval & Logistics Coordination

  • Building Approvals: Coordinate and track the complex building approval processes required for portable structures, ensuring all paperwork is submitted and followed up on timeously.

  • Delivery Scheduling: Manage the end-to-end scheduling of deliveries and installations, acting as the central liaison between customers and transport suppliers.

  • Problem Escalation: Monitor project timelines and promptly escalate any issues or delays to the operations team to ensure minimal disruption.

2. Customer Success & Communication

  • Proactive Updates: Keep customers informed of their project status through phone, email, and text, ensuring clarity and professionalism at every touchpoint.

  • Digital Reception: Answer incoming calls via a digital phone system during Australian working hours, providing immediate assistance and routing queries correctly.

  • Conflict Resolution: Handle customer concerns regarding delivery windows or site preparation with a calm, solution-oriented approach.

3. Systems & Documentation

  • CRM Management: Support all customer service workflows through Fusion AMS Pro, ensuring that lead data and project milestones are recorded accurately.

  • Record Keeping: Maintain meticulous digital records and documentation for each project, ensuring a complete audit trail from sale to installation.

  • Process Optimization: Contribute to the refinement of administrative workflows to increase efficiency as the company scales.

Requirements & Competencies

Essential Requirements

  • Experience: 2+ years of experience in administrative or operations support, preferably with a background in logistics, construction, or scheduling.

  • Communication: Exceptional written and verbal English skills; you must be comfortable and professional on the phone.

  • Schedule: Must be fully comfortable and available to work AEST (Australian) Hours (typically starting very early morning in South Africa).

  • Technical: Tech-savvy with the ability to master new systems quickly (Training for Fusion AMS Pro will be provided).

Core Competencies

  • Organization: The ability to handle multiple administrative tasks simultaneously without losing attention to detail.

  • Reliability: Dependable and punctual, essential for a role that supports real-time logistics and Australian business hours.

  • Process-Driven: A preference for working within structured systems and following established Standard Operating Procedures (SOPs).

Package & Remuneration

  • Salary: Market-related and negotiable based on experience (offered in USD or AUD equivalent).

  • Flexibility: 100% Remote / Work from Home.

  • Stability: Options for Permanent or Fixed Term contracts in a stable, growing industry.

About the Company

Through our partner Somewhere, we connect top-tier South African talent with innovative businesses in Australia, the U.S., and Europe. Our client in the portable building sector values efficiency, transparent communication, and high standards of service. By joining this team, you become an integral part of a company that is providing essential infrastructure solutions across Australia.

How to Apply

If you have the logistical expertise and administrative discipline to thrive in an Australian-aligned role, submit your application today.

Official Apply Link: Admin Support Specialist – Somewhere Remote

Note: Due to the AEST shift requirements, candidates must have a reliable home office setup, including a stable internet connection and a power backup solution (Inverter/UPS) to cover early morning shifts.

Explore More Administrative & Operations Careers

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