Permanent Messenger and Administrative Support Opportunity in the Medical Pathology Sector
An opportunity has arisen to appoint a suitably qualified Admin Messenger into a permanent position based in KwaZulu-Natal – Westville. This role is suited to a reliable, organised individual who can provide efficient messenger services and general administrative support within a laboratory or medical site environment. The position plays an important role in supporting workflow, report delivery, sample collection, and maintaining professional standards across healthcare facilities.
About the Role
The Admin Messenger will be responsible for providing messenger services and general administrative support to a laboratory or site. The role focuses on hospital rounds, report delivery, sample collection, stock distribution, and administrative assistance while ensuring compliance with laboratory standard operating procedures, health and safety requirements, and organisational policies.
This position requires strong attention to detail, professionalism, and the ability to work in a pressured healthcare environment while maintaining confidentiality and customer service excellence.
Key Responsibilities
Messenger Services and Hospital Rounds
The successful candidate will perform hospital rounds by delivering laboratory reports and collecting samples for processing in accordance with relevant standard operating procedures. These activities are essential to ensuring smooth workflow and timely laboratory processing.
The role also includes delivering stock to wards and doctors’ rooms to ensure the continuous availability of required materials.
Administrative and Communication Support
The Admin Messenger will take telephonic messages to support operational standards and maintain a professional company image. The role includes reading documents and actioning tasks on the laboratory information management system in compliance with organisational policies.
The position also requires reporting incidents, logging customer complaints, and recording problem resolutions accurately and timeously.
Stock Control and Distribution
Responsibilities include monitoring stock levels and ordering additional stock when required to ensure that materials are always available. The role ensures that stock is delivered to doctors’ rooms and wards efficiently and in line with standard operating procedures.
Customer Care and Professional Representation
The Admin Messenger will represent the organisation by applying the principles of customer care within the medical pathology field. This includes interacting professionally and ethically with patients, clients, doctors, and hospital staff at all times.
Maintaining confidentiality and handling sensitive information responsibly is a critical requirement of the role.
Housekeeping, Safety, and Compliance
The position includes ensuring basic housekeeping within the working area according to prescribed standard operating procedures. The successful candidate must apply health and safety best practices in accordance with relevant legislation and internal procedures.
Strict adherence to uniform protocols and organisational standards is required at all times.
Minimum Requirements
To be considered for this role, candidates must meet the following requirements:
-
Grade 12 or relevant NQF Level 4 qualification
-
0–1 year relevant working experience
-
Computer literacy
-
Knowledge of organisational policy and procedures
-
Familiarity with laboratory standard operating procedures and processes
Desired Skills and Competencies
The ideal candidate will demonstrate the following skills and attributes:
-
Attention to detail
-
Good communication skills
-
Customer orientation
-
Professional telephone etiquette
-
Ability to handle sensitive and confidential information
-
Ability to work in a pressured environment
-
Adherence to company dress code
Work Experience
-
0 to 1 year relevant working experience
-
Experience in a healthcare, laboratory, or hospital environment will be advantageous
Salary and Working Conditions
-
Position Type: Permanent
-
Location: KZN – Westville
-
Compensation: Commensurate with qualifications and experience
Apply for Admin Messenger – KZN Westville
Eligible candidates are encouraged to submit their applications before the closing date.
Reference Number: 1126549
Closing Date: 19 January 2026
Applications should be submitted through the official recruitment process or via the platform below:
Apply for this position
If you do not receive feedback by the closing date or within a reasonable period thereafter, please consider your application unsuccessful.
Leave a Reply