Company: Fedics (Tsebo Solutions Group)
Location: Strand, Western Cape, South Africa
Job Type: Permanent
Work Schedule: Full-time
Experience Level: Mid-level / Supervisor
Industry: Catering / Hospitality / Food Services
Functional Area: Operations / Catering Management / Team Leadership
Date Posted: 11 November 2025
Reference Number: TSE251110-5
About Fedics (Tsebo Solutions Group)
Fedics, a division of Tsebo Solutions Group, is one of South Africa’s most respected catering and hospitality providers. With decades of industry experience, Fedics delivers exceptional food service management solutions to corporate, healthcare, education, and lifestyle clients across the country.
As part of the Tsebo Integrated Workplace Management Solutions, Fedics helps organisations enhance productivity and satisfaction through innovative catering, hygiene, and facility solutions.
At Tsebo, developing people is at the heart of our purpose. We take pride in cultivating an empowered workforce that understands our clients’ needs and exceeds expectations at every level.
For more verified job listings and professional opportunities, visit Jobs and Career Opportunities South Africa.
Position Overview
Fedics is seeking a Catering Supervisor to join the Living Lifestyle division based in Strand, Western Cape.
The ideal candidate is a passionate, energetic, and service-driven individual who thrives in a fast-paced hospitality environment. You will be responsible for supervising catering operations, ensuring food quality, maintaining hygiene standards, and delivering excellent customer service.
This is an exciting opportunity for a hands-on leader who enjoys motivating teams, managing performance, and creating memorable dining experiences.
Key Responsibilities
Operational Management
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Supervise and coordinate catering staff during daily operations and events.
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Oversee meal preparation and service to ensure quality and timeliness.
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Maintain compliance with health, safety, and hygiene regulations.
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Manage inventory, control costs, and assist with ordering of supplies.
Client & Service Excellence
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Liaise with clients to ensure satisfaction and handle feedback proactively.
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Uphold the highest standards of food presentation and service delivery.
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Support management in implementing innovative service strategies.
Team Leadership
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Train, motivate, and mentor team members to achieve performance goals.
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Foster a culture of teamwork, respect, and accountability.
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Ensure shift coverage, staff discipline, and continuous operational improvement.
Minimum Requirements
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National Senior Certificate (Grade 12).
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At least 3 years’ experience in food service, catering, or hospitality supervision.
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Proven experience in front-of-house operations or assistant management roles.
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Excellent mathematical and cash handling skills (POS or cash register operation).
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Strong communication and leadership abilities.
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Ability to work in a standing position for long periods and handle light lifting (up to 50 lbs).
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Stamina to work extended hours (45–50 hours per week).
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High attention to detail and commitment to quality service delivery.
Core Competencies
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Strong leadership and interpersonal skills.
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Excellent communication and problem-solving abilities.
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High levels of energy, professionalism, and organisation.
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Knowledge of food safety and hygiene best practices.
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Ability to multitask and perform well under pressure.
Why Join Fedics (Tsebo Solutions Group)
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Be part of a leading African catering and hospitality organisation.
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Enjoy a dynamic work environment focused on excellence and innovation.
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Access professional development and growth opportunities within Tsebo.
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Work in a culture that values teamwork, respect, and quality service.
POPIA Compliance
All applicant information will be handled with strict confidentiality and processed in line with the Protection of Personal Information Act (POPIA). Data will only be used for recruitment purposes and will not be shared without consent.
How to Apply
Submit your comprehensive CV and relevant qualifications through the official Tsebo Careers Portal or via Jobs and Career Opportunities South Africa.
Application Tips:
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Highlight your experience in catering supervision and hospitality operations.
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Emphasise your ability to lead teams and maintain service excellence.
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Showcase your understanding of health and safety compliance.
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