Company: Bidvest Facilities Management
Location: Bloemfontein, Free State
Division: BFM Operations 1
Job Type: Permanent
Experience Level: Mid-Senior
Industry: Facilities Services
Functional Area: Operations
Date Posted: 22 October 2025
Closing Date: 07 November 2025
About Bidvest Facilities Management
Bidvest Facilities Management (BFM) is a leading provider of integrated facilities management services in South Africa, committed to delivering efficient, cost-effective, and customer-focused solutions across a range of industries. With a strong focus on quality, operational excellence, and client satisfaction, BFM is a trusted partner for businesses seeking reliable facilities services.
Joining BFM means being part of a professional team that prioritises innovation, employee development, and service excellence.
Explore more Bidvest Facilities Management career opportunities through Jobs and Career Opportunities South Africa.
Position Overview
BFM is seeking a Floor Manager to oversee floor management services at the ABSA client site in Bloemfontein, Free State. The successful candidate will be responsible for ensuring efficient day-to-day operations, compliance with quality and safety standards, and excellent customer service.
This role requires a proactive, highly organised professional with strong leadership, operational, and client-facing skills.
Key Responsibilities
Operations Management
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Prepare meeting rooms according to client requirements.
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Ensure adequate stationery and supplies in allocated meeting rooms.
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Conduct daily floor walks for both visitor and office areas.
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Monitor and report on space usage.
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Audit pause areas, including printer stock and supplies.
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Conduct visual inspections to maintain maintenance and cleaning standards.
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Provide AV support in meeting rooms (excluding technical aspects).
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Support TV/DSTV operations and channel management.
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Track floor audits and manage hot desk locker allocations per client policy.
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Complete daily checklists and maintain accurate records.
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Perform random inspections and take corrective action as needed.
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Communicate and manage outstanding work orders with key stakeholders.
Customer Relationships
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Develop and maintain effective, proactive, and customer-focused relationships at all levels within the client organisation.
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Ensure clear communication lines and collaboration with BFM customers on site.
Occupational Health & Safety (OHS)
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Conduct weekly checks of first aid boxes as required.
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Take operational action on exceptions to resolve health and safety issues.
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Liaise with BFM technical and FM service managers to manage risks effectively.
Quality Standards
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Implement mechanisms, processes, and procedures to monitor performance and maintain quality standards.
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Ensure all operations comply with ISO 9001, OHS regulations, and client-specific standards.
Minimum Requirements
Essential:
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Matric / Senior Certificate.
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Qualification or certification in Facilities Management, Property Management, Project Management, Operations Management, or related field.
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Valid South African driver’s licence.
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Minimum 3 years’ experience in hospitality, customer-facing services, or facilities management.
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Proficiency in MS Word, Excel, PowerPoint, Outlook, Project, and SAP.
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Knowledge of OHS Act, ISO 9001, Risk Management, Property Law, and Contractual Law.
Advantageous:
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General maintenance knowledge.
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Experience in CRM, property management, and financial management.
Core Competencies
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Initiative and proactivity
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Deadline-driven and highly motivated
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Stress tolerance
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Excellent written and oral communication
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Supervisory and subordinates’ capacity building skills
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Customer focus and relationship building
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Negotiation, analytical, and planning skills
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Teamwork, partnering, and interactive reasoning
Special Conditions of Employment
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Must be a South African citizen with a clear credit and criminal record.
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Must be able to manage client-facing operations with a focus on safety, quality, and efficiency.
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Must be willing to work on-site at the ABSA client location in Bloemfontein.
Remuneration and Benefits
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Market-related salary.
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Opportunities for professional growth and development within BFM.
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Structured and supportive work environment.
Why Join Bidvest Facilities Management
Working as a Floor Manager at BFM means joining a company that values operational excellence, customer satisfaction, and employee development. You will enjoy:
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A structured and professional work environment.
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Exposure to client-focused operations in a dynamic facilities management setting.
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Opportunities for career progression within the BFM network.
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The satisfaction of ensuring quality service delivery and safety compliance.
Employment Equity Commitment
Bidvest Facilities Management is an equal opportunity employer. Recruitment aligns with the company’s Employment Equity Plan and Transformation Strategy, with preference given to suitably qualified candidates from designated groups.
How to Apply
Interested candidates who meet the above requirements are encouraged to apply via the official BFM Careers Portal before the closing date.
Application Guidelines:
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Submit an updated CV.
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Include certified copies of your ID and relevant certificates.
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Quote the position title: Floor Manager – Bloemfontein.
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Only shortlisted candidates will be contacted.
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