Store Manager Jobs 2026 – Apply Now | Toys R Us & Babies R Us Cavendish

Hiring Now | Store Manager (Retail Management, Sales Strategy & Store Operations) | Permanent Position | Toys R Us & Babies R Us South Africa (Cavendish / Western Cape)

Toys R Us and Babies R Us South Africa is recruiting a high-performing, dynamic Store Manager. Posted on 21 July 2026 with a closing date of 21 August 2026, this permanent retail management position offers an exceptional career opportunity for an experienced leader to drive sales performance, direct daily store operations, and elevate customer experience standards at the Cavendish branch. Managing a flagship retail environment in the Western Cape, the successful candidate will lead, mentor, and motivate store staff, oversee stock control and shrinkage mitigation, manage operational budgets, and execute strategic sales promotions. If you possess a Matric Certificate, reliable transport for shift work, and a minimum of 3 years’ retail experience (including at least 2 years in store management), apply today to join the world’s premier toy and baby retail group.

Job Overview

Field	Detail
Job Title	Store Manager (Cavendish)
Hiring Company	Toys R Us and Babies R Us South Africa
Department	Retail Management
Job Opening Status	Permanent Employment
Location	Cavendish / Western Cape, South Africa
Minimum Experience	Mid-Senior (3+ Years Retail, 2+ Years Management)
Industry	Retail & Consumer Goods
Job Functional Area	Store Operations / Sales Management / Team Leadership
Posting Date	21 July 2026
Closing Date	21 August 2026
Compensation & Benefits	Market-Related Salary + Provident Fund + Multiple Bonus Incentives

About the Company

Toys R Us and Babies R Us represent established, world-renowned retail brands dedicated to inspiring children’s imaginations and providing parents with top-tier baby care essentials. Widely recognized as the “World’s Greatest Toy Stores,” Toys R Us South Africa operates more than 50 physical retail stores across Southern Africa—including flagship locations in South Africa, Namibia, Botswana, and Zambia—alongside an expanding e-commerce shopping platform.

The core mission of Toys R Us and Babies R Us is to offer customers of all ages an unmatched product range, exceptional value, and memorable shopping experiences. To maintain its industry-leading position, the company relies on passionate, energetic store managers who combine operational discipline with outstanding leadership skills.

Key Responsibilities

Sales Turnover & Financial Performance

Achieve and exceed monthly store sales targets by implementing effective floor management strategies and motivating staff to drive visual sales conversion.
Manage daily store operations to maximize sales turnover while strictly controlling controllable operating expenses within allocated budgets.
Collaborate with sales merchandisers, brand representatives, and regional managers to evaluate localized sales performance, stock sell-through, and promotional effectiveness.

Staff Leadership, Recruitment & Performance Management

Recruit, coach, counsel, and develop store staff to build a high-performance retail team committed to operational excellence.
Create, authorize, and oversee shift schedules, break allocations, and leave rosters to ensure optimal store coverage during peak shopping hours.
Conduct continuous training and development programs to sharpen staff product knowledge, sales techniques, and customer engagement skills.

Customer Service & Floor Execution

Champion the brand’s signature “WOW” customer service standards, ensuring every customer enjoys a welcoming, memorable shopping experience.
Attend to unique customer inquiries, assist with specialized product recommendations, and handle customer complaints with calm, professional conflict resolution.
Conduct daily floor walks to monitor store standards, trigger overstock replenishments, maintain face-ups, and enforce housekeeping compliance.

Stock Control, Shrinkage & Asset Protection

Protect company assets by implementing strict loss prevention measures, stock audit protocols, and security enforcement to minimize shrinkage and damages.
Retain precise records of all stock movements, inventory adjustments, and financial point-of-sale (POS) transactions.
Oversee third-party service providers, including guarding, security, cleaning, and logistics teams, ensuring performance meets corporate standards.

Marketing & Promotional Execution

Plan and execute all marketing campaigns, promotional events, seasonal roadshows, and centre management tie-ins well in advance.
Identify localized marketing opportunities within the shopping centre and communicate actionable ideas to regional management.

Minimum Qualifications & Requirements

Educational & Qualification Baseline

Education: Grade 12 / Matric Certificate.
Mobility: Must have own or reliable personal transport to handle flexible retail shift work, weekends, and public holidays.

Experience & Professional Track Record

Minimum of 3 years’ professional experience within a retail environment.
Minimum of 2 years’ direct management or supervisory experience overseeing store operations, retail teams, and customer service.

Operational Competencies

Financial Acumen: Proven ability to manage store operational budgets, track key performance indicators (KPIs), and control operating costs.
Inventory Control: In-depth knowledge of retail stock management, stocktaking procedures, shrinkage control, and merchandise planograms.
Leadership Skills: Demonstrated success in coaching, mentoring, shift planning, and team motivation within a fast-paced retail floor environment.

Package & Remuneration Benefits

Toys R Us and Babies R Us South Africa offers a competitive remuneration package designed to reward store performance and team leadership:

Competitive Base Salary (Market-Related)
Provident Fund Retirement Benefits
Discretionary Performance Bonus
Incentive Bonus Structure
Shrinkage Reduction Bonus
Sales Target Bonus

Expected Workspace Career Progression

Joining an established international retail chain as a Store Manager offers a clear pathway into regional leadership and corporate retail operations:

Store Manager → Senior Flagship Manager → Regional Operations Manager → Head of Retail Operations

Frequently Asked Questions

What is the closing date for this application?

Applications for the Store Manager position at Toys R Us Cavendish close on 21 August 2026.

Are shift hours required for this position?

Yes. Candidates must have reliable transport to work standard retail shift patterns, including weekends, public holidays, and peak shopping periods.

What benefits are attached to this role?

The position includes Provident Fund contributions along with multiple performance-based bonuses, including sales bonuses, incentive bonuses, discretionary bonuses, and shrinkage control rewards.

How to Apply

To apply for the Store Manager (Cavendish) vacancy at Toys R Us and Babies R Us South Africa, submit your application online through the official recruitment portal before the closing date. Ensure your application includes an updated CV highlighting your retail management experience, store sales achievements, and references.