Hiring Now | Site Administrator | Rustenburg, North West | Full-Time Permanent Position Available

Fidelity Services Group, South Africa’s premier security and integrated facilities solutions provider, is seeking an organized, reliable, and detail-oriented Site Administrator to join their branch operations in Rustenburg, North West. Reporting directly to the Site Manager, this is a vital full-time administrative role responsible for managing site correspondence, supporting local HR and payroll functions, tracking site documentation, and maintaining accurate operational reporting. If you hold a Matric certificate, possess at least 4 years of solid administrative experience, and reside in or around Rustenburg, Fidelity Services Group offers a stable, supportive platform to elevate your career. Apply today to secure your opportunity.

Job Overview

About the Role

The Fidelity Services Group operational site in Rustenburg serves as a key administrative hub for regional security deployment, site staff management, and client account support across North West. As the Site Administrator, you will serve as the central backbone of daily office activities, working closely with the Site Manager, operational supervisors, HR representatives, and financial administrators.

This position demands high accuracy, excellent organizational control, and the ability to handle payroll-related documentation under strict deadlines. Beyond routine filing and scheduling, you will take ownership of generating weekly, monthly, and quarterly site reports, ensuring that operational metrics, staff hours, and administrative records are perfectly reconciled. The ideal candidate brings a mature work ethic, strong proficiency in Microsoft Office, and the resilience to thrive under pressure in a fast-paced environment.

Key Responsibilities

Core Office Administration & Coordination

• Provide high-level administrative support to site management, operational staff, and visiting executives.

• Manage physical and digital filing structures, data entry, and general office correspondence.

• Coordinate internal meetings, manage operational schedules, assist with travel arrangements, and handle daily administrative workflows.

• Ensure the physical office environment remains professional, orderly, and well-organized at all times.

Reporting & Documentation Control

• Compile, verify, and submit accurate weekly, monthly, and quarterly operational reports within specified deadlines.

• Maintain accurate site registers, contract archives, and client-related documentation in line with company compliance policies.

• Draft formal business correspondence, meeting minutes, and operational summaries for the Site Manager.

HR & Payroll Administrative Support

• Assist the central HR and Finance teams by accurately processing site-level salary, wage, and attendance documentation.

• Handle payroll queries, timekeeping logs, and leave applications efficiently to ensure smooth monthly remuneration processing.

• Assist with onboarding administration, employee documentation retention, and basic HR administrative requests.

Stakeholder Liaison & Communication

• Professional telephonic and face-to-face communication with personnel, clients, and suppliers at all levels of the organization.

• Assist in resolving site-level administrative queries promptly and professionally.

• Work flexibly and perform overtime duties as and when required by peak operational or payroll cycles.

Minimum Requirements

Educational Qualifications

• Grade 12 Certificate (Matric) — essential baseline requirement

• A tertiary Certificate or Diploma in Office Administration, Business Management, or Secretarial Studies — highly advantageous

Experience & Residency Requirements

• Minimum of 4 years of proven, hands-on administrative experience (preferably within security, logistics, operations, or facilities management sectors).

• Must reside in Rustenburg or the immediate surrounding area — non-negotiable.

Technical & Software Proficiency

• Strong proficiency in Microsoft Office packages, specifically Microsoft Excel (data management/tables), Word, and Outlook.

• Demonstrated ability to compile operational reports, manage spreadsheet trackers, and operate standard office equipment.

Key Skills & Personal Attributes

• Strong written and verbal communication skills in English.

• Excellent organizational, time-management, and multitasking capabilities.

• Highly reliable, accountable, and capable of working independently with minimal supervision.

• Strong interpersonal skills with the ability to liaise professionally across all organizational levels.

• Ability to work effectively under pressure and meet tight payroll/reporting deadlines.

Core Values

Precision & Compliance

Administrative excellence relies on absolute accuracy. Managing payroll queries, compiling site reports, and archiving records requires high attention to detail. Maintaining zero-tolerance for administrative errors ensures operational integrity across the Rustenburg branch.

Operational Reliability

In the security and site services industry, site managers depend on their administrative support to keep logistics, timesheets, and communications running smoothly. Bringing consistency, punctuality, and accountability to work daily builds deep operational trust.

Customer & Employee Service

Whether answering employee payroll queries or welcoming corporate clients, the Site Administrator represents the professional face of Fidelity Services Group. Approach every interaction with patience, clear communication, and helpful professionalism.

Expected Workspace Career Progression

Gaining comprehensive site administration experience within South Africa’s largest security group opens up diverse paths for corporate advancement:

Site Administrator → Senior Site Coordinator → Branch HR / Operations Administrator → Branch Operations Manager

Frequently Asked Questions

What is the closing date for this Site Administrator role in Rustenburg?

This position was posted on 20 July 2026 and officially closes on 07 August 2026. Candidates are strongly encouraged to submit their complete application package well before the closing date.

Is living in Rustenburg mandatory for this application?

Yes. Applicants must reside in Rustenburg or the immediate surrounding area in North West to ensure ease of commuting and readiness for operational overtime when required.

What administrative experience is required?

Fidelity Services Group requires a minimum of 4 years of practical administrative experience. Experience handling basic payroll routines, timesheets, Microsoft Excel reporting, and document management is strongly preferred.

How to Apply

To apply for the Site Administrator position in Rustenburg, submit your complete application package through the official application portal. Ensure your application includes an updated CV detailing your 4+ years of administrative history, certified copy of your Matric certificate, any relevant post-matric qualifications, copy of your ID, proof of residence in Rustenburg, and valid management references.

• Closing Date: 07 August 2026 (Apply immediately)

• Feedback Policy: Preference is given to internal applicants, Historically Disadvantaged Candidates, and Black Female Candidates. Should you not be contacted within 10 working days from the closing date, please consider your application unsuccessful on this occasion.

• Selection Policy: Selection is purely merit-based and subject to background checks, credential verification, and residency confirmation.

👉 Apply Online via the Official Recruitment Portal

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