Company: Fidelity Services Group
Division: Fidelity ADT
Business Unit: FADT – Western Cape
Location: Plettenberg Bay, Western Cape, South Africa
Job Type: Permanent
Experience Level: Entry Level
Industry: Security and Investigations
Functional Area: Technical / Installations
Date Posted: 31 October 2025
Closing Date: 07 November 2025
About Fidelity Services Group
Fidelity Services Group (FSG) is a leading security and investigations company in South Africa, delivering high-quality solutions across alarm installations, armed response, fire management, and operational risk mitigation. FSG prides itself on integrity, professionalism, and operational excellence, ensuring reliable service delivery across residential, commercial, and industrial clients.
The company is committed to developing human capital, supporting career growth, and fostering diversity and inclusion within its workforce.
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Position Overview
The Technical Assistant will support the Installations Technician in the installation, maintenance, and setup of alarm and security systems. This role requires a detail-oriented individual capable of assisting with cabling, drilling, and connecting detectors, ensuring all installations meet Fidelity’s technical standards.
The position provides hands-on technical experience and the opportunity to grow within the FSG technical team.
Key Responsibilities
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Assist the Installations Technician in installing cabling for alarm systems.
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Drill holes and mount detectors, panels, contacts, and lights as required.
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Remove old equipment from client premises in preparation for new installations.
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Identify and report any equipment limitations or shortfalls to the technician.
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Support technician with cable planning and installation requirements.
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Maintain clean and organized vehicles and client premises after installations.
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Demonstrate attention to detail and adherence to installation standards at all times.
Minimum Requirements
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Minimum Grade 12 or equivalent qualification.
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At least 1 year of experience as a wireman or relevant technical role.
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Practical electrical/electronic knowledge is advantageous.
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PSIRA registered (Grade C).
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Proven ability to work under pressure with a strong focus on detail.
Core Competencies
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Action Oriented – Takes initiative and completes tasks efficiently.
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Customer Focus – Ensures high-quality service for clients.
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Functional / Technical Skills – Practical knowledge of alarm installations and cabling.
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Teamwork – Works effectively with Installations Technicians and colleagues.
Why Join Fidelity Services Group
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Gain hands-on experience in security and technical installations.
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Work with a reputable and nationally recognized company in security services.
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Career growth opportunities within technical, operational, and management tracks.
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Supportive culture with mentorship, training, and professional development.
Employment Equity Commitment
Fidelity Services Group is an Equal Opportunity Employer. Recruitment aligns with FSG’s transformation policy, with priority given to historically disadvantaged candidates, especially Black Female Candidates where qualifications and experience are suitable.
POPIA Compliance Notice
All personal information collected during the recruitment process will be used exclusively for employment purposes in accordance with the Protection of Personal Information Act (POPIA).
How to Apply
Submit your application via the official Fidelity Services Group Careers Portal for Technical Assistant – Plettenberg Bay before the closing date.
👉 Apply Here
Application Tips:
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Use Google Chrome to access the portal.
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Upload a clear CV in Word or PDF format (no handwritten submissions).
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Attach supporting documents such as ID, PSIRA certification, and qualifications separately.
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Include a profile picture (minimum 300x300px) if required.
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