Hiring Now | Retail Shop Assistant | East London, Eastern Cape | Permanent Position Available

Adendorff Machinery Mart, one of South Africa’s leading tools and machinery retailers, is looking for a young, dynamic individual to join their East London branch as a Retail Shop Assistant. This is a fantastic permanent opportunity for an entry-level candidate with genuine enthusiasm for sales, customer service, and the tools and hardware world — backed by a company with a proven track record of developing its people and building long-term careers from the shop floor up. Don’t miss this opportunity — vacancies are filling fast. Apply today.

Detail	Information
Job Title	Retail Shop Assistant – Tools & Machinery
Division	Loc 25 – East London Branch
Industry	Retail – Tools, Machinery & Hardware
Job Type	Permanent
Salary	Negotiable (with Benefits available)
Location	East London, Eastern Cape
Working Hours	Monday–Friday 08:00–17:00 | Saturdays 08:00–13:00
Posted	08 June 2026
Closing Date	24 July 2026
Application Status	Open – Accepting Applications Now

About the Role

Adendorff Machinery Mart is a globally connected retailer supplying South African customers with an exceptional range of tools and machinery at market-leading prices. The East London branch is a busy, customer-facing environment where product knowledge, floor presence, and a genuine willingness to help are the qualities that set exceptional staff apart. As a Shop Assistant, you will be central to the day-to-day running of the branch — engaging customers, maintaining store standards, and supporting a high-energy retail team committed to delivering outstanding service.

This role is well suited to a confident, honest, and reliable candidate who is comfortable working in a team and is genuinely motivated to grow within the retail sector. Previous experience in a retail sales environment is preferred, and any hands-on knowledge of DIY tools, hardware, or machinery will significantly strengthen your application. Adendorff has a strong culture of internal development, offering structured training and real progression opportunities for staff who demonstrate commitment and initiative.

The company actively encourages candidates from all designated employment equity groups to apply for this position.

Key Responsibilities

Customer Service & Sales

• Engage customers on the shop floor, identify their needs, and guide them to the most suitable tools or machinery products
• Deliver a consistently professional, friendly, and knowledgeable service experience throughout each interaction
• Handle customer queries, complaints, and product returns in line with branch procedures and company standards
• Drive branch sales through proactive floor engagement, effective upselling, and strong product awareness
• Build lasting customer relationships that encourage repeat visits and brand loyalty

Merchandising & Store Presentation

• Ensure all products are correctly priced, labelled, and displayed in accordance with company merchandising standards
• Maintain well-organised, visually appealing product displays across all areas of the store
• Restock shelves promptly to ensure product availability is maintained throughout trading hours
• Identify and action damaged, incorrectly placed, or unlabelled stock without delay
• Support the setup of promotional displays and seasonal floor changes as directed by the branch supervisor

Stock Control & Inventory Management

• Participate in regular stock takes and ongoing cycle counts to ensure accurate inventory records
• Monitor stock levels and report on fast-moving lines, discrepancies, or shortages to the relevant supervisor
• Receive, verify, and process incoming stock deliveries in accordance with established branch procedures
• Assist with the organisation and upkeep of the stockroom to ensure efficient stock retrieval
• Flag any instances of stock loss, shrinkage, or variance through the appropriate internal channels

Branch Operations & Administration

• Adhere to all branch procedures, company policies, and health and safety requirements at all times
• Operate point-of-sale systems accurately and responsibly when required
• Maintain a clean, neat, and safe environment throughout the store across all trading hours
• Support opening and closing procedures as rostered by management
• Assist supervisors and colleagues with ad hoc operational tasks as required by the branch

Team Collaboration & Personal Development

• Operate as a dependable and cooperative team player who contributes positively to branch morale
• Participate fully in training programmes, product knowledge sessions, and internal development workshops
• Share customer feedback and floor insights with supervisors to support continuous service improvement
• Embrace a culture of ongoing learning and take ownership of personal and professional development
• Uphold Adendorff’s standards of honesty, reliability, and long-term professional commitment

Minimum Requirements

Educational Qualifications

• Senior Certificate (Matric) — minimum requirement

Experience

• Previous exposure to a retail sales environment is preferred
• Experience in merchandising, stock taking, stock control, and general retail branch operations is advantageous

Technical Skills

• Basic computer literacy is beneficial for day-to-day branch administration
• Familiarity with point-of-sale systems or retail software is an advantage

Knowledge Requirements

• Technical knowledge of DIY tools, hardware, or machinery is a strong advantage
• Understanding of retail operations, customer service principles, and store procedures

Skills & Competencies

• Strong verbal communication and interpersonal skills
• Confident and approachable presence on the shop floor
• Sound numeracy for stock management and basic cash handling

Personal Attributes

• Reliable and honest with a demonstrated commitment to personal integrity
• Energetic, self-motivated, and enthusiastic about learning and growing within the role
• Capable of working independently and collaboratively within a team environment
• Punctual and available to work the full roster, including Saturday mornings

The company encourages all designated employment equity groups to apply for this position.

Core Values

Customer Commitment

Adendorff Machinery Mart exists to serve its customers, and every Shop Assistant plays a direct role in delivering on that promise. At the East London branch, you will be expected to approach every customer interaction with genuine care, product knowledge, and a solutions-focused mindset that leaves each shopper confident and satisfied.

Continuous Learning

Adendorff is a company that invests in its people, and this role is designed for someone who shares that investment mentality. Whether absorbing knowledge about a new product category, completing an internal training programme, or learning from a senior colleague on the floor, a genuine appetite for continuous improvement is at the core of how Adendorff grows its team.

Integrity

Honesty and reliability underpin every aspect of the Adendorff working culture. From accurate stock reporting to transparent customer service, team members at every level are expected to act with integrity consistently — not only when it is convenient, but as a matter of professional character.

Teamwork

The East London branch thrives because its people work together with purpose and mutual respect. Sharing workloads fairly, supporting colleagues under pressure, and contributing to a positive team atmosphere are qualities that Adendorff actively seeks in every new hire — and rewards in those who demonstrate them consistently.

Professionalism

As a market leader in the tools and machinery retail space, Adendorff holds its staff to a high professional standard. This means presenting oneself well, communicating clearly with customers and colleagues alike, following procedures without shortcuts, and representing the brand with pride on the floor every single day.

Career Growth Opportunities

Adendorff Machinery Mart is deeply committed to building well-rounded retail professionals, and the East London Shop Assistant role is a recognised entry point into a structured career pathway.

• Retail Shop Assistant → Senior Sales Consultant
• Senior Sales Consultant → Branch Supervisor
• Branch Supervisor → Branch Manager
• Branch Manager → Regional Retail Operations Manager

Your career path is in your hands.

FAQ

What is the salary on offer for this role? The salary for this position is negotiable and will be finalised during the interview process based on experience and fit. The package includes benefits, and Adendorff aligns remuneration with industry standards within the South African retail sector.

Do I need specific knowledge of tools or machinery to apply? Technical knowledge of DIY tools, hardware, or machinery is listed as an advantage rather than a hard requirement. Provided you meet the minimum qualification of a Senior Certificate and have some retail exposure, your application will be considered. Candidates with tools or hardware knowledge will, however, be at a competitive advantage.

What are the working hours for this permanent position? Standard working hours are Monday to Friday, 08:00 to 17:00, with Saturdays from 08:00 to 13:00. All candidates must be fully available and willing to commit to this schedule as a condition of the permanent appointment.

What does the day-to-day role involve at the East London branch? As a Shop Assistant, you will spend your working day on the branch floor — assisting customers, maintaining merchandise displays, managing and counting stock, receiving deliveries, and supporting general branch operations. The role is hands-on, customer-facing, and varied across the full trading week.

What training and development can I expect if I join Adendorff? Adendorff Machinery Mart has a strong internal commitment to organisational development and training. New employees can expect structured onboarding, product knowledge training, and access to ongoing development programmes designed to equip staff with skills across all facets of the retail business over the long term.

When does this vacancy close and how should I apply? This vacancy closes on 24 July 2026. Applications must be submitted online via the Adendorff Machinery Mart website under the “Careers” section. Early applications are strongly encouraged, as competitive roles at established retailers tend to attract a high volume of responses well before the closing date.

How to Apply

To be considered for the Retail Shop Assistant role at Adendorff Machinery Mart’s East London branch, complete the online application form or submit your CV directly through the Adendorff website by clicking on the “Careers” link.

👉 Apply Online at Adendorff Machinery Mart Careers

Should you not receive feedback within two weeks of submitting your application, please consider your application unsuccessful.

The company encourages all designated employment equity groups to apply.

Apply early — this vacancy closes on 24 July 2026.

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