Hiring Now | Despatch Supervisor | Worcester – Western Cape | Permanent Logistics Position Available
A leading consumer logistics operation (Epol Worcester – Unitrans) is urgently hiring a Despatch Supervisor to oversee dispatch and fleet coordination activities in Worcester. This role is ideal for an experienced logistics professional who can manage vehicle movements, dispatch accuracy, compliance, and team supervision in a fast-paced transport environment.
If you are highly organised, detail-focused, and experienced in warehouse or transport supervision, this is a strong opportunity to take ownership of a critical logistics function within a structured operations environment.
Despatch Supervisor Job Overview
| Detail | Information |
|---|---|
| Job Title | Despatch Supervisor |
| Reference Number | UNI260421-6 |
| Business Unit | Consumer – Epol Worcester |
| Location | Worcester, Western Cape |
| Employment Type | Permanent |
| Minimum Education | Diploma / Advanced Certificate (Logistics Advantageous) |
| Experience Level | Senior / Supervisory (Transport Industry) |
| Required Experience | 3+ Years Supervisory Transport Experience |
| License Requirement | Code 14 Driver’s License |
| Closing Date | 29 April 2026 |
| Job Type | Logistics, Dispatch & Fleet Management |
About the Company
This role forms part of a large-scale logistics and distribution operation responsible for managing high-volume transport and delivery processes. The company operates within a structured supply chain system where accuracy, timing, and compliance are critical to ensuring smooth distribution performance.
The environment is fast-paced and operationally demanding, requiring strong leadership, attention to detail, and the ability to manage both staff and fleet activities effectively.
About the Role
The Despatch Supervisor is responsible for overseeing dispatch operations, vehicle tracking, delivery coordination, and compliance monitoring.
You will ensure that all goods leaving the facility are correctly recorded, inspected, and delivered on time. This includes supervising drivers, managing trip records, and ensuring full compliance with company policies and safety standards.
This role requires strong leadership skills, operational discipline, and the ability to manage multiple logistics functions simultaneously.
Key Responsibilities of a Despatch Supervisor
Dispatch & Fleet Control
- Monitor the position and movement of all vehicles
- Record vehicle trips and fleet utilisation data
- Manage dispatch schedules and operational flow
- Track abnormal route occurrences and deviations
Delivery Coordination
- Liaise with customers regarding stock levels and delivery times
- Respond to queries related to collections and deliveries
- Ensure accurate and timely delivery execution
Documentation & Reporting
- Record trip sheets, driver hours, and operational data
- Maintain dispatch records and compliance documentation
- Complete defect reports and incident records
- Manage toll fees and transport documentation
Fleet & Maintenance Support
- Liaise with service providers regarding vehicle maintenance
- Ensure vehicle readiness and compliance standards are met
- Issue toll cards to drivers and track usage
Compliance & Safety
- Ensure drivers and staff comply with company policies
- Enforce PPE usage and safety procedures
- Conduct alcohol testing for staff entering premises
- Ensure Health, Safety, Environment & Quality compliance
Team Supervision
- Supervise dispatch staff and drivers
- Attend operational depot meetings
- Maintain discipline and workflow efficiency
Minimum Requirements – Despatch Supervisor
Education:
- Diploma / Advanced Certificate in Logistics or Transport Management (advantageous)
Experience:
- Minimum 3 years supervisory experience in transport or logistics
- Experience in dispatch, warehouse, or fleet operations (essential)
Licensing:
- Valid Code 14 Driver’s License (essential)
- Ability to operate heavy vehicles required
Skills & Competencies:
- Strong leadership and team supervision skills
- High attention to detail and organisational ability
- Strong communication and coordination skills
- Experience with dispatch and inventory systems
- Ability to work in a high-pressure logistics environment
- Problem-solving and decision-making capability
Core Values We Look For in a Despatch Supervisor
Operational Accuracy
Ensuring every dispatch, trip, and delivery record is correct and traceable.
Leadership & Accountability
Taking ownership of team performance and operational outcomes.
Discipline & Compliance
Strict adherence to transport regulations, safety rules, and company policies.
Communication
Clear coordination between drivers, customers, and internal teams.
Efficiency Under Pressure
Maintaining performance in a fast-moving logistics environment.
Career Growth Opportunities
This role offers strong advancement potential within logistics and transport operations:
- Despatch Supervisor → Transport Controller
- Transport Controller → Logistics Manager
- Logistics Manager → Regional Operations Manager
- Regional Manager → National Distribution Manager
Frequently Asked Questions
Is transport experience required?
Yes, at least 3 years in a supervisory transport or logistics role is required.
Do I need a driver’s licence?
Yes, a valid Code 14 licence is essential.
Is this a management role?
Yes, it involves supervising staff and managing dispatch operations.
Is this a permanent position?
Yes, it is a permanent role.
Is warehouse experience enough?
Warehouse experience alone is not sufficient without transport supervisory experience.
How to Apply for This Despatch Supervisor Job
Submit your updated CV and relevant qualification documents before 29 April 2026.
Only shortlisted candidates will be contacted.
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