Department of Home Affairs – Local Office Manager Vacancies 2026

The Department of Home Affairs invites suitably qualified candidates to apply for LOCAL OFFICE MANAGER (X23 POSTS) across multiple provinces. These positions focus on managing civic and immigration service operations, ensuring efficient service delivery, and providing strategic leadership in Local Offices.

Successful candidates will oversee operations, coordinate staff and resources, monitor performance, and implement departmental policies to meet service standards and client expectations.

Salary

R582 444 – R686 091 per annum (Level 10) – basic salary

Centres and Reference Numbers

Eastern Cape

• Matatiele – Ref No: HRMC 6/26/7a (1 Post)
• Bizana – Ref No: HRMC 6/26/7b (1 Post)
• Uitenhage – Ref No: HRMC 6/26/7c (1 Post)

Gauteng

• Brakpan – Ref No: HRMC 6/26/7d (1 Post)
• Carltonville – Ref No: HRMC 6/26/7e (1 Post)
• Cresta – Ref No: HRMC 6/26/7f (1 Post)
• Edenvale – Ref No: HRMC 6/26/7g (1 Post)
• Krugersdorp – Ref No: HRMC 6/26/7h (1 Post)

KwaZulu-Natal

• Howick – Ref No: HRMC 6/26/7i (1 Post)
• Ingwavuma – Ref No: HRMC 6/26/7j (1 Post)
• Inkandla – Ref No: HRMC 6/26/7k (1 Post)
• Pavillion Mall – Ref No: HRMC 6/26/7l (1 Post)
• Pinetown – Ref No: HRMC 6/26/7m (1 Post)

Limpopo

• Bochum – Ref No: HRMC 6/26/7n (1 Post)
• Lephalale – Ref No: HRMC 6/26/7o (1 Post)
• Phalaborwa – Ref No: HRMC 6/26/7p (1 Post)
• Tzaneen – Ref No: HRMC 6/26/7q (1 Post)

Mpumalanga

• Eerstehoek – Ref No: HRMC 6/26/7r (1 Post)
• Secunda – Ref No: HRMC 6/26/7s (1 Post)

North West

• Atamelang – Ref No: HRMC 6/26/7t (1 Post)

Western Cape

• Stellenbosch – Ref No: HRMC 6/26/7u (1 Post)
• Tyger Valley Mall – Ref No: HRMC 6/26/7v (1 Post)
• Worcester – Ref No: HRMC 6/26/7w (1 Post)

Applicants must clearly indicate their preferred location and reference number when applying.

Minimum Requirements

Educational Qualification:

• Undergraduate qualification at NQF Level 6 in Public Management, Public Administration, Operations, Business Management, Management, Administration, Law, or Social Science recognised by SAQA.

Experience:

• Minimum of 3 years’ supervisory experience in operations, client or customer services.
• Experience in civic or immigration operations will be an added advantage.

Knowledge and Competencies:

• South African Constitution and relevant public service legislation.
• Government structures and departmental frameworks.
• Project and program management, including workflow and capacity planning.
• Public Finance Management Act, National Treasury Regulations.
• Human resources frameworks, occupational health and safety, Batho Pele Principles.
• Minimum Information Security Standards (MISS), PAIA, and PAJA.
• Strong management, leadership, and client service orientation.
• Problem-solving, analysis, policy interpretation, risk management, and digital transformation capabilities.
• Excellent verbal, written communication, report writing, and presentation skills.

Other Requirements:

• Valid driver’s licence.
• Willingness to work extended hours when required.

Key Duties and Responsibilities

Operational Management

• Manage civic services operations and immigration services in Local Offices according to departmental standards.
• Coordinate and monitor the processing of enabling documents and ensure integrity of national register.
• Implement and monitor standard operating procedures (SOPs) and service delivery performance metrics.
• Collate, interpret, and manage statistical information on service times, volumes, bottlenecks, and errors.
• Monitor and enforce compliance with policies, procedures, directives, acts, and regulations.

Leadership and Staff Management

• Provide strategic guidance and advice to Local Office staff on operational issues.
• Coach, mentor, and ensure compliance with all regulatory requirements.
• Lead projects to enhance service delivery, including queue management and operational improvements.
• Manage human, physical, and financial resources efficiently.

Stakeholder Engagement

• Establish and maintain relationships with stakeholders to enhance service delivery.
• Participate in outreach programmes to ensure accessibility of services to the public.

Governance, Risk and Compliance

• Ensure effective governance, risk management, and compliance (GRC) within Local Offices.
• Monitor revenue collection processes and ensure accountability.
• Support digital transformation and implement enabling technology for operational efficiency.

Work Environment

Positions are based across multiple provinces:

• Eastern Cape, Gauteng, KwaZulu-Natal, Limpopo, Mpumalanga, North West, Western Cape

Candidates must be prepared to travel and work in high-demand civic and immigration service environments.

Enquiries

• Eastern Cape: Mr L Jama – Tel: (043) 604 6417
• Gauteng: Mr P Mlangeni – Tel: (011) 242 9039
• KwaZulu-Natal: Ms N Ngema – Tel: (033) 845 5003
• Limpopo: Mr J Kgole – Tel: (015) 287 2802
• Mpumalanga: Ms N Dlangisa – Tel: (013) 752 2504
• North West: Mr L Appels – Tel: (018) 397 9908 / 9924 / 9922 / 9915
• Western Cape: Mr M Pienaar – Tel: (021) 488 1409 / 488 1412

How to Apply

Applications must be submitted online via: DHA e-Recruitment

Or hand-delivered to the provincial addresses:

• Eastern Cape: 11 Hargreaves Avenue, King William’s Town, 5600
• Gauteng: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street
• KwaZulu-Natal: 181 Church Street, Pietermaritzburg, 3209
• Limpopo: 89 Biccard Street, Polokwane, 0699
• Mpumalanga: 29 Bester Street, Nelspruit, 1200
• North West: Cnr Sheppard and Carrington Street, Mafikeng, 2745
• Western Cape: 4th Floor Fair Cape Building, 56 Barrack Street, Cape Town, 8000

Applicants must ensure all supporting documents and qualifications are included in their application.

Important Notes

• Only shortlisted candidates will be contacted.
• Verification, competency assessments, and background checks may be conducted.
• Late or incomplete applications will not be considered.
• Applicants must have a valid driver’s licence.

Apply for LOCAL OFFICE MANAGER (X23 POSTS)

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