New Store Opening Front-Counter Opportunity at Pedros

Pedros is excited to announce the opening of a brand-new store in Bronkhorstspruit, Gauteng, and is currently recruiting Cashiers to join the launch team on a permanent basis. This entry-level opportunity is ideal for individuals who are passionate about customer service, accurate transaction handling, and working in a fast-paced restaurant environment.

Being part of a new store opening offers a unique opportunity to join the Pedros family from day one, contribute to building strong operational standards, and help establish a positive store culture. Successful candidates will play a key role at the front counter, ensuring smooth customer flow, accurate order processing, and friendly service that reflects the Pedros brand.

This role suits energetic, reliable individuals who enjoy working with people, handling transactions responsibly, and contributing to an efficient and welcoming customer experience.

About the Role

The Cashier is responsible for providing efficient, accurate, and friendly service while managing customer transactions and front-counter operations. As one of the first points of contact for customers, the Cashier plays an essential role in shaping the overall customer experience.

The role involves processing orders, handling payments, issuing receipts, managing refunds or exchanges, and promoting current specials. Cashiers must work efficiently during busy periods while maintaining accuracy, professionalism, and a positive attitude.

The Cashier also contributes to store organisation, cleanliness, and asset protection, ensuring that company procedures are followed and losses are prevented. Strong numeracy skills, attention to detail, and integrity are essential in this role.

Key Responsibilities

Order Processing and Payment Handling

The Cashier is responsible for processing customer orders accurately and efficiently using the point-of-sale (POS) system. This includes entering orders correctly, confirming order details with customers, and ensuring that all transactions are completed in line with store procedures.

Handling cash, card, and digital payments responsibly is a critical part of the role. The Cashier must ensure that payments are processed correctly, receipts are issued, and any discrepancies are addressed promptly.

POS System Operation

The role requires operating POS systems confidently and troubleshooting basic system issues when they arise. Accurate use of the POS system supports efficient service delivery and helps prevent errors in orders or payments.

The Cashier must follow system procedures closely and report any technical issues to management when necessary.

Customer Service and Queue Management

Providing friendly and professional customer service is a key responsibility. The Cashier manages customer queues effectively, ensuring that customers are served promptly, especially during peak trading times.

Clear communication, patience, and a customer-focused attitude help create a positive experience and support smooth store operations.

Refunds, Exchanges, and Queries

The Cashier may be required to manage refunds or exchanges in line with store policies. This includes verifying transactions, following authorisation procedures, and ensuring accurate record-keeping.

The role also involves resolving basic customer queries and complaints professionally, escalating more complex issues to management when necessary.

Sales Support and Upselling

The Cashier is expected to promote current specials and upsell products where appropriate. By highlighting promotions and menu options, the Cashier supports sales growth while enhancing the customer experience.

A sales-oriented mindset combined with genuine customer service helps maximise value for both customers and the business.

Cash Control and End-of-Shift Procedures

Balancing cash accurately at the end of each shift is a key responsibility. The Cashier must submit end-of-shift reports, ensure that cash totals match system records, and report any discrepancies to management immediately.

Strong attention to detail and honesty are essential to maintaining financial integrity.

Cleanliness, Organisation, and Asset Protection

The Cashier is responsible for maintaining cleanliness and organisation of the counter area at all times. A clean and orderly workspace supports efficiency, hygiene standards, and a professional store appearance.

Protecting company assets and preventing losses is an important part of the role. This includes following security procedures, remaining alert to suspicious behaviour, and adhering to internal controls.

Competencies Required

The ideal candidate will demonstrate strong capability in:

Numerical accuracy and attention to detail
Customer service orientation and friendliness
Clear communication skills
Integrity and honesty in handling transactions
Ability to remain calm under pressure
Sales orientation and upselling ability
Problem-solving skills
Professional conduct and presentation

Minimum Requirements

Candidates applying for this role must meet the following requirements:

Previous cashier or retail experience is preferred but not essential
Strong numeracy skills
Professional appearance and positive attitude
Ability to work in a fast-paced environment

Why Join Pedros

Pedros offers an exciting opportunity to grow within a fast-expanding restaurant brand. Team members benefit from hands-on experience, skills development, and the chance to be part of a new store opening where teamwork and energy are highly valued.

Joining the launch team allows employees to help shape store standards, customer service culture, and operational success from the very beginning.

Employment Details

Position Type: Permanent
Company: Pedros
Division: Stores
Location: Bronkhorstspruit, Gauteng
Industry: Restaurants
Job Functional Area: Front Counter / Operations
Experience Level: Entry Level
Closing Date: 31 March 2026

Apply for Cashier – Bronkhorstspruit

Candidates who are customer-focused, reliable, and ready to be part of a new store opening are encouraged to apply.

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