STORE MANAGER – CLICKS FESTIVAL MALL

January 12, 2026 admin clicks careers 0

Clicks Group Limited

Kempton Park, Gauteng

Permanent

Posted: 10 January 2026 — Closing Date: 24 January 2026

Are you a results-driven retail leader with a passion for service excellence? Clicks Group Limited, South Africa’s leading health and beauty retailer, has an opening for a Store Manager at our Festival Mall branch in Kempton Park. This is a high-impact leadership role where you will be responsible for driving the store’s financial performance while fostering a high-performing culture. If you have a strong background in FMCG, financial acumen, and the ability to lead a multidisciplinary team including pharmacy and clinic staff, we want you to help us maintain our competitive advantage.

Role Purpose

The Store Manager ensures the efficient operation of the store by leading the operations team to meet ambitious sales, profit, and compliance targets. Reporting to the Area Manager, you will be the custodian of the brand image at Festival Mall, ensuring that every customer experience is world-class. You will bridge the gap between front-shop operations and professional services, creating a unified team that drives customer loyalty and shareholder value.

Key Job Objectives

1. Financial Management & Sales Strategy

  • Performance Tracking: Achieve financial targets by monitoring daily sales, analyzing weekly and monthly plans, and implementing corrective actions to maximize revenue.

  • Commercial Thinking: Use your financial acumen to manage budgets, interpret profit and loss statements, and optimize financial ratios for store profitability.

  • ClubCard Integration: Drive customer loyalty initiatives and achieve specific ClubCard participation targets through excellent in-store execution.

2. Operational Excellence & Compliance

  • Stock & Shrinkage: Efficiently manage all operational activities, including strict stock control, shrinkage reduction, and rigorous administrative oversight.

  • Visual Standards: Ensure that visual merchandising and promotional standards are consistently met, maintaining a store appearance that aligns perfectly with the Clicks brand.

  • Housekeeping: Oversee general housekeeping and administrative responsibilities, ensuring that employee records and time-and-attendance data are submitted accurately.

3. People Leadership & Capacity Building

  • Team Development: Select and lead a competent team, focusing on ongoing development to meet current and future business needs.

  • Labor Modeling: Schedule staff effectively in line with the Group’s labor policy, ensuring that the store is appropriately staffed across all departments at all times.

  • Conflict Resolution: Utilize your knowledge of labor legislation and IR practices to manage employee relations and foster a cohesive working environment.

4. Stakeholder & Market Alignment

  • External Relations: Maintain professional relationships with Festival Mall centre management, suppliers, and distribution centres to maximize business opportunities.

  • Competitor Analysis: Monitor local competitor activity and customer demographics to stay ahead of market trends and capitalize on local opportunities.

Minimum Requirements

Education & Qualifications

  • Essential: Grade 12 with a minimum of 50% in Mathematics and 50% in English.

  • External Candidates: A B.Degree or Diploma in Retail Management, Finance, Pharmacy, or a related field is essential.

  • Internal Candidates: Successful completion of the Clicks Trainee Store Management Programme.

Experience & Skills

  • Leadership History: Minimum of 2 years’ experience in a store management role within a retail/FMCG environment.

  • Financial Expertise: Proven experience in managing budgets and profit and loss (P&L) statements.

  • Technical Knowledge: Sound understanding of merchandising principles, labor legislation, and IR practices.

  • Digital Literacy: Proficiency in Microsoft Office and retail operating systems.

Essential Competencies

  • Deciding & Initiating Action: Taking responsibility for store results and making bold decisions to drive performance.

  • Entrepreneurial Thinking: Identifying commercial opportunities to increase market share at Festival Mall.

  • Coping with Pressure: Maintaining leadership effectiveness during peak retail periods and high-pressure situations.

About Clicks Group Limited

Clicks is a leader in the healthcare industry and is deeply committed to Employment Equity and the inclusion of People with Disabilities. We offer a dynamic environment where passion for service is rewarded with career growth. By joining the Festival Mall team, you are joining a brand that is the customer’s first choice for health and beauty in South Africa.

How to Apply

If you meet the requirements and are ready to lead the Clicks Festival Mall team to new heights, please submit your application before the closing date.

Official Apply Link: Store Manager – Clicks Festival Mall

Note: Only applicants who meet the minimum requirements will be contacted. Appointments are made in accordance with the Clicks Group Employment Equity Plan.

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