PATIENT INTAKE COORDINATOR (REMOTE)

Apply

locations Remote – South Africa (Supporting U.S. Healthcare Operations)

time type Full Time – Permanent

posted on Published January 05, 2026

salary range $7.50/hour USD [Approx. $1,000 – $1,300 Monthly / R18,500 – R24,000+]

Are you a healthcare administrative professional with exceptional communication skills and a passion for patient care? Somewhere, a premier global talent connector, is recruiting a Virtual Patient Intake Coordinator to support a dynamic medical practice in the United States. As the first point of contact for prospective patients, you will play a critical role in the patient journey, ensuring that every individual receives professional, clear, and empathetic guidance from their very first call. If you have experience in a medical or dental setting and thrive in a fast-paced, high-stakes environment, this remote position offers a stable and rewarding career path.

Role Summary

The Patient Intake Coordinator is responsible for managing the front-end operations of the practice. Your primary focus will be converting new patient leads into scheduled evaluations and ensuring that all necessary medical records are organized and ready for the clinical team. This role requires a high level of “soft skills,” including clear enunciation and a professional tone, as well as technical proficiency in CRM management and telehealth coordination.

Key Areas of Responsibility

1. Lead Management & Scheduling

Inbound Triage: Answer inbound calls from prospective patients, providing detailed information about medical services and scheduling initial evaluations.
Pipeline Management: Use Zoho CRM to manage lead pipelines, ensuring that every referral from the affiliate network is followed up on and converted.
Referral Coordination: Schedule patient referrals accurately, maintaining a seamless flow between the practice and its affiliates.

2. Clinical Administration & Records

Medical Records: Obtain, track, and organize patient medical records from external providers to ensure the clinical team has a comprehensive history.
Telehealth Support: Assist patients in connecting to their virtual appointments, troubleshooting basic technical issues to ensure a smooth telehealth experience.
Ledger Management: Process and log patient payments accurately within the practice’s ledger system.

3. Professional Communication & Compliance

Service Excellence: Maintain a friendly, professional demeanor in all interactions, acting as a brand ambassador for the practice.
Knowledge Maintenance: Keep up-to-date with evolving medical services, procedures, and office policies to provide accurate information to patients.
Operational Reliability: Ensure a 100% dependable remote work setup with high-speed internet to prevent any service interruptions during U.S. business hours.

Requirements & Competencies

Essential Requirements

Experience: Minimum of 6 months of experience in a healthcare setting (e.g., medical office, dental practice, or health insurance environment).
Communication: Exceptional verbal and written English skills (Mandatory). Must have clear enunciation, a professional tone, and a strong vocabulary.
Technical Skills: Proficiency with G Suite (Google Sheets, Docs, Chat) and experience with CRM software (Zoho preferred).
Schedule: Must be fully available Monday to Friday, 8:00 AM – 5:30 PM CST (U.S. Central Standard Time).

Core Competencies

Punctuality: A consistent and reliable track record of attendance and time management.
Independence: Ability to prioritize tasks and work autonomously in a remote setting.
Interpersonal Skills: A positive and professional attitude that builds trust with patients.
Accuracy: High attention to detail when logging financial data and organizing medical records.

Package & Remuneration

This role provides a competitive USD-based salary that offers a strong hedge against local currency fluctuations:

Hourly Rate: $7.50 USD per hour.
Monthly Total: Approximately $1,000 – $1,300 USD (Depending on hours worked).
Environment: Work with a leading U.S. healthcare provider from your home office in South Africa.

About the Practice

Our client is a fast-growing U.S. healthcare provider dedicated to delivering high-quality medical evaluations. They value reliability, professionalism, and a patient-centric approach. By joining this team, you become part of an evolving organization that leverages technology to bridge the gap between patients and specialized care.

How to Apply

If you have the healthcare background and communication expertise required for this role, submit your application today.

Official Apply Link: Patient Intake Coordinator – Somewhere Remote

Note: Candidates must have a reliable power backup solution (Inverter/UPS) to ensure consistent connectivity during the U.S. business day (CST).

Explore More Healthcare & Remote Careers

Looking for other medical administration, patient coordination, or U.S.-based virtual roles? Explore these resources:

HIGH PAYING JOBS & CAREER OPPORTUNITIES

CONNECTING YOU TO HIGH - PAYING JOBS AND CAREER GROWTH