SENIOR CATERING MANAGER – HEALTHCARE

January 8, 2026 admin TSEBO GROUP CAREERS 0

Fedics Healthwise (Tsebo Solutions Group)

eThekwini, KwaZulu-Natal

Permanent

Posted: 08 January 2026 — Closing Date: 12 January 2026

Are you an elite catering professional with a specialized focus on the medical sector? Fedics Healthwise, the specialized healthcare division of Tsebo Solutions Group, is searching for a high-impact Senior Catering Manager to lead operations at an acute hospital site in eThekwini. In the healthcare environment, food is more than just sustenance—it is a critical component of patient recovery. If you are ready to drive operational excellence, lead a multidisciplinary team, and ensure world-class standards in one of KwaZulu-Natal’s premier medical facilities, we want you to lead our mission of quality and care.

Role Purpose

The Senior Catering Manager takes full accountability for the day-to-day catering operations within an acute hospital environment. This role is a strategic blend of culinary leadership, clinical compliance, and financial management. You will be responsible for ensuring that every meal served meets stringent healthcare regulations while maintaining the commercial viability of the contract. From managing complex patient diets to leading a large workforce, your leadership will define the standard of care for our clients and patients.

Key Areas of Responsibility

1. Operational Excellence & Strategic Leadership

  • Site Management: Oversee all catering functions across the acute healthcare site, ensuring seamless integration between kitchen production and ward service.

  • Tsebo Standards: Implement and maintain the “Tsebo Way,” focusing on continuous improvement initiatives and innovative service delivery.

  • Project Management: Manage multiple operational projects simultaneously, ensuring they are delivered on time and within the required quality benchmarks.

2. Compliance, Food Safety & Clinical Standards

  • Healthcare Regulations: Ensure 100% compliance with food safety (HACCP), hygiene, and specific healthcare legislation governing hospital catering.

  • Quality Assurance: Conduct rigorous internal audits and monitor quality control at every stage of the food lifecycle.

  • Dietary Management: Oversight of specialized meal production for acute patient needs, ensuring therapeutic accuracy.

3. Financial Management & Reporting

  • Budgetary Control: Manage the site’s full financial portfolio, including labor costs, food spend, and overheads.

  • Reporting: Generate detailed financial and operational reports, providing data-led insights to the regional leadership team.

  • Procurement: Optimize inventory control and leverage Tsebo’s procurement power to reduce costs and complexity.

4. Stakeholder & Team Development

  • Client Relations: Build and maintain high-level relationships with hospital management and clinical staff to ensure contractual obligations are exceeded.

  • People Development: Lead, mentor, and train catering teams, fostering a culture of accountability and professional growth.

  • Conflict Resolution: Use strong negotiation and influencing skills to manage stakeholder expectations and resolve operational challenges constructively.

Requirements & Competencies

Education & Qualifications

  • Degree/Diploma: Minimum of a Diploma or Degree in Hospitality Management or a closely related field.

  • Certification: Advanced knowledge of Food Safety standards and healthcare compliance is required.

Experience & Technical Skills

  • Management History: At least 5 years of experience in catering management, with a significant portion in a leadership role.

  • Healthcare Specialty: Essential: Proven experience managing catering services within an acute hospital environment.

  • Systems: Proficiency in catering management systems, inventory control tools, and financial software.

Core Competencies

  • Strategic Thinking: Ability to align complex catering operations with the specific clinical needs of an acute hospital.

  • Financial Acumen: Proficient in budgeting, cost control, and P&L management.

  • Resilience: Ability to identify challenges and implement solutions under pressure in a fast-paced medical environment.

  • Communication: Clear, professional verbal and written communication skills.

About Tsebo Solutions Group

Tsebo is Africa’s leading Integrated Workplace Management Solutions Provider. By joining Fedics Healthwise, you become part of a knowledgeable workforce that understands the nuances of patient care and hospitality. We specialize in reducing risks and complexities for our clients while developing our people—the heart of Tsebo. This permanent position in eThekwini offers a platform for a senior professional to truly influence the quality of healthcare catering in South Africa.

How to Apply

If you are a visionary catering leader with a heart for healthcare, please submit your application before 12 January 2026.

Official Apply Link: Senior Catering Manager – Fedics eThekwini

Note: Tsebo Solutions Group is an equal opportunity employer. All appointments will be made in accordance with the company’s Employment Equity Plan and transformation goals.

Explore More Healthcare & Leadership Careers

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