FOOD SERVICE ASSISTANT – EMPACT GROUP FOOD SOLUTIONS

January 8, 2026 admin EMPACT GROUP JOBS 0

Facilities Manager | Empact Group Careers South Africa
Facilities Manager | Empact Group Careers South Africa

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locations Remote Position (South Africa)

time type Contract

posted on Posted December 05, 2025

time left to apply End Date: January 31, 2026 (23 days left to apply)

job requisition id EMP-FSA-REM

Are you a passionate hospitality professional looking for a unique opportunity within a leading multi-service provider? Empact Group is seeking a dedicated Food Service Assistant to join our Food Solutions division. While this position is listed as a Remote Position, it serves as a critical support role within our decentralized food services network. If you are a motivated individual who excels in customer service, maintains impeccable hygiene standards, and has a foundational knowledge of food production, this is your chance to join a team that delivers world-class service to clients across South Africa.

Role Summary

The Food Service Assistant is a versatile role designed to support both front-of-house and back-of-house operations. You will be responsible for a variety of tasks associated with food production, ensuring that all activities are carried out in strict accordance with Health & Safety and Food Safety regulations. This role requires a high degree of flexibility and a proactive mindset to provide general support where it is most needed, ensuring the efficient running of our food solution contracts.

Key Work Output and Accountabilities

1. Food Production & Kitchen Support

  • Preparation: Perform a variety of tasks associated with daily food production, including basic food preparation and ingredient staging.

  • Safety Compliance: Execute all tasks with due regard to current Health & Safety and Food Safety regulations to ensure a zero-harm environment.

  • Back-of-House Support: Provide essential support to the culinary team, ensuring the kitchen environment remains organized and compliant with HACCP standards.

2. Front of House & Customer Excellence

  • Service Delivery: Engage in front-of-house services, ensuring a professional and welcoming atmosphere for all clients and customers.

  • Customer Service: Leverage your communication skills to attend to customer requests and enhance the overall service experience.

  • Service Standards: Maintain the highest levels of service quality, reflecting Empact Group’s commitment to world-class hospitality.

3. Operational Support & Hygiene

  • General Assistance: Provide versatile support across all areas of the unit as required by the Food Service Manager.

  • Personal Hygiene: Take immense pride in personal appearance and maintain exemplary hygiene standards, essential for a food-handling environment.

  • Teamwork: Contribute to a positive team culture by assisting colleagues and maintaining a tidy working environment.

Requirements & Competencies

Education & Experience

  • Minimum Education: Matric (Grade 12) is essential.

  • Core Experience: Working experience in the Hospitality Industry is essential.

  • Preferred Qualification: A qualification in Food and Beverage or Culinary Arts would be a significant advantage.

  • Service Background: Previous customer service experience is highly beneficial.

Knowledge, Skills, and Competencies

  • Technical Skills: Sound knowledge of basic food preparation and kitchen workflows.

  • Communication: Excellent verbal communication skills to interact with clients and team members.

  • Mindset: Passionate about delivering exceptional service and “touching lives for the better.”

  • Personal Standards: High standards of personal grooming and hygiene.

Working at Empact Group

Joining Empact Group Food Solutions means joining a “House of Brands” that prioritizes innovation and people. Even in a remote-supported or decentralized capacity, you will be part of a professional corporate structure that values excellence, safety, and transformation. We offer a competitive environment where entry-level professionals can develop their knowledge and skills in the food and beverage industry.

Employment Equity

Empact Group is an Equal Opportunity Employer. Our recruitment process is aligned with our Employment Equity Plan and Transformation Strategy. We actively support the recruitment of People with Disabilities.

How to Apply

Interested candidates must submit their applications via the Empact Career Portal by January 31, 2026.

Official Apply Link: Food Service Assistant – Empact Group Remote

Application Checklist:

  • Ensure your CV is in a clear PDF or Word format.

  • Highlight your specific experience in food prep and customer service.

  • Double-check that your contact information is correct for potential remote assessments or interviews.

Explore More Hospitality & Service Careers

Looking for other food service assistant, catering, or hospitality roles in South Africa? Explore these resources:

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