Are you a high-energy individual with a passion for retail and customer service? Ackermans, South Africaβs premier value-fashion retailer, is looking for a dynamic Shop Assistant / Cashier (P27) to join our team at Northgate Shopping Centre (Store 1022) in Johannesburg. This P27 role is a specialized retail position designed for self-motivated individuals who thrive in a fast-paced environment. If you are target-driven, tenacious, and looking to grow your career within a stable and iconic brand, this is your opportunity to shine.
Job Overview
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Role: Shop Assistant / Cashier (P27)
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Store Number: 1022
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Location: Northgate Shopping Centre, Randburg, Gauteng
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Employment Type: Part-Time / Flexible (P27 hours)
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Department: Operations β Stores
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Response Time: We usually respond within a week
Role Purpose
The purpose of the P27 Shop Assistant/Cashier is to drive sales and customer loyalty by balancing efficient point-of-sale service with meticulous floor management. You are responsible for ensuring the store is always “Ready for Business” through stock replenishment, merchandising, and housekeeping, while ensuring that transactions are processed swiftly and accurately. This role is perfect for someone who enjoys a variety of tasks and has the stamina for a dynamic retail floor.
Key Performance Areas & Responsibilities
1. Customer Service Excellence
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Personalized Assistance: Proactively help shoppers find the right sizes, products, and styles in our clothing and cellular departments.
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Query Resolution: Act as the first point of contact for customer queries or complaints, providing helpful and professional solutions.
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Promotion Knowledge: Stay informed about current store promotions and “hot deals” to add value to every customer’s basket.
2. Efficient Cashier Duties
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Payment Processing: Handle cash and card transactions with 100% accuracy.
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Specialized Transactions: Process Lay-Bys, customer refunds, and gift card balances in accordance with company policy.
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Financial Controls: Participate in till balancing and report any discrepancies or technical problems to the supervisor immediately.
3. Merchandising & Floor Standards
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Replenishment: Ensure that the sales floor is constantly stocked so that customers never miss out on our best-sellers.
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Pricing Accuracy: Ensure all products are correctly priced and that shelf edge labels (SELs) are up to date.
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Visual Standards: Maintain high housekeeping standards, ensuring the store is neat, clean, and safe for shoppers.
4. Risk Management & Loss Prevention
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Asset Security: Ensure that all high-value products are correctly tagged in line with company policy.
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Inventory Accuracy: Participate in periodic stock takes and mini-counts to ensure stock integrity.
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Security Vigilance: Remain alert for shoplifters or fraudulent activities and report any suspicious behavior to Management without delay.
5. Values & Cultural Alignment
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Ackermans Values: Consistently live the values of courage, care, and commitment in every task you perform.
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Policy Adherence: Follow all operational procedures and health and safety protocols to the letter.
Knowledge, Skills & Experience Required
To be considered for this role at Northgate, candidates should meet the following:
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Experience: Previous retail experience is advantageous, especially in fashion or FMCG environments.
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Communication: Must be fluent in English (written and verbal). Proficiency in other local languages is a major plus.
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Attributes: High energy levels, tenacious, highly motivated, and target-driven.
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Education: A Grade 12 (Matric) certificate is the standard requirement.
Core Competencies
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Numerical Skill: Accurate till operating and balancing skills.
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Agility: The ability to move quickly between the till and the floor as customer traffic changes.
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Tenacity: A “can-do” attitude even during busy weekend or holiday shifts.
Why Join the Northgate Store 1022 Team?
Northgate is a major retail hub in the Randburg area. Joining this team offers:
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Career Path: Many of our Store Managers started as P27 assistants; we offer a clear path for those who perform.
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Stable Employment: Work for a market leader with a strong footprint across South Africa.
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Skill Development: Gain experience in the “Ackermans Way” of world-class retail operations.
How to Apply
If you have the drive and energy required for this dynamic role, please apply through our official careers portal. We aim to respond to suitable candidates within one week.
Official Apply Link: Shop Assistant / Cashier – Northgate 1022
Explore More Retail & Cashier Careers
Looking for other retail assistant, cashier, or stock controller roles in the Randburg and Northriding areas? Explore these resources:
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