Are you a highly organized retail professional with a passion for precision and leadership? Ackermans, South Africa’s premier value-fashion retailer, is looking for a dedicated Admin Supervisor for our branch in Wesselsbron, Free State. This is a permanent, full-time opportunity within our Operations – Stores department. If you have an impeccable track record in financial administration, excellent customer service skills, and the drive to maintain high store standards, we invite you to apply for this vital supervisory role in the Lejweleputswa District.
Job Overview
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Role: Admin Supervisor
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Department: Operations – Stores
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Location: Wesselsbron, Free State, South Africa
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Job Type: Full-time
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Salary: Market Related
Role Purpose
The Admin Supervisor acts as the operational heartbeat of the Wesselsbron store. You are responsible for ensuring that the administrative and financial functions of the branch are executed with 100% accuracy. This includes overseeing till operations, managing cash-up procedures, and maintaining the store’s administrative backbone according to corporate policy. Beyond the desk, you are a leader on the sales floor, ensuring that visual standards are met and that every customer receives the high-standard service that defines the Ackermans brand.
Key Performance Areas & Responsibilities
1. Financial Integrity & Till Operations
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Cash Management: Maintain an exemplary record of “overs and unders” through accurate and efficient till operating skills.
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Audit Readiness: Ensure all administrative paperwork, daily banking, and reconciliation tasks are performed meticulously and are ready for internal audits at any time.
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Front-End Supervision: Monitor cashier performance to ensure that financial policies and procedures are consistently applied during every transaction.
2. Customer Care & Communication
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Service Excellence: Utilize excellent communication skills to assist customers, resolve queries, and promote a positive shopping environment.
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Loyalty Drive: Support the store team in reaching targets for customer loyalty programs and value-added services.
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Client Relations: Handle customer escalations with professional care, ensuring that every shopper feels valued and heard.
3. Sales Floor & Trading Standards
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Operational Standards: Maintain a high standard of work on the sales floor, ensuring housekeeping and merchandising standards align with Ackermans’ guidelines.
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Policy Compliance: Consistently apply company values and procedures, serving as a role model for junior staff members.
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Reliability: Maintain a consistent record of punctuality and attendance, ensuring the store’s administrative functions are never compromised.
4. Team Diversity & Leadership
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Mentorship: Assist the Store Manager in guiding team members on administrative best practices.
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Employment Equity: Support the company’s commitment to diversity and equity by fostering an inclusive work environment that meets the competencies and requirements of the position.
Knowledge, Skills & Experience Required
To be considered for the Admin Supervisor position in Wesselsbron, candidates should possess:
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Retail Experience: Proven experience in a fast-paced retail environment, preferably in a senior administrative or supervisory capacity.
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Financial Aptitude: Accurate till operating skills with a clean track record of managing cash balances.
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Soft Skills: Excellent customer care and interpersonal communication skills.
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Attributes: High standards of work, a sense of responsibility, and a methodical approach to task completion.
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Education: A Grade 12 (Matric) certificate is essential.
Core Competencies
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Accuracy: Effective handling of detailed information and a consistent focus on detail.
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Integrity: Sincerity in professional conduct and careful handling of sensitive financial information.
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Resilience: The ability to perform effectively under pressure during peak trading periods.
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Leadership: A proactive approach to problem-solving and the ability to inspire others through consistent performance.
Why Join the Ackermans Wesselsbron Team?
Ackermans is an award-winning retailer that values its people as much as its customers. Joining our Wesselsbron branch offers:
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Stability: A permanent role within a secure and market-leading retail group.
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Growth: Preference is given to internal applicants for promotions, providing a clear career path to Store Management.
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Culture: A values-based work environment that prioritizes courage, care, and commitment.
How to Apply
If you meet the requirements and are ready to contribute to the success of our Wesselsbron branch, please submit your application through our official careers portal.
Official Apply Link: Admin Supervisor – Wesselsbron
Please Note: If you have not been contacted within four weeks after the closure of this advert, please assume that your application has been unsuccessful. Preference will be given to internal applicants and candidates who contribute to our diversity and employment equity goals.
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