Fidelity Services Group, Southern Africa’s leader in integrated security and specialized risk solutions, is seeking a highly skilled Branch Administrator to join our Specialized Services Division in Helderkruin, Roodepoort. This permanent associate-level role is central to the operational success of the branch, requiring a versatile professional to oversee HR, Finance, and general administration. If you are a West Rand resident with a strong background in payroll and financial administration within the security sector, this is an exceptional opportunity to join the Fidelity Security Services team.
Job Overview
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Closing Date: 2026/01/09
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Reference: Branch Administrator – Helderkruin
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Division: Fidelity Specialized Services
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Experience: Associate (3–5 Years)
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Job Type: Permanent
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Location: Roodepoort (West Rand), Gauteng
Role Purpose
Reporting directly to the General Manager, the Branch Administrator serves as the administrative backbone of the Helderkruin branch. The overall purpose of this position is to manage the intersection of Human Resources, Payroll, and Finance. You will ensure that the branch remains compliant with group policies while facilitating the smooth flow of information between the site, the Regional Office, and the Group Head Office.
Key Performance Areas & Responsibilities
1. Financial Management & Billing (Critical)
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Billing Accuracy: Oversee all financial actions and billing processes to ensure revenue protection and accurate client invoicing.
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Petty Cash: Take full responsibility for the petty cash system, including daily reconciliations and timeous submissions.
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Asset Management: Manage and track all branch assets, ensuring maintenance and proper allocation.
2. Payroll & HR Administration
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Payroll Processing: Ensure all payroll and salary-related concerns are handled accurately; this includes managing Pension and Provident Fund submissions and drafting UIF documentation.
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Personnel Management: Handle the end-to-end HR lifecycle, from onboarding new security officers to processing terminations and maintaining personnel files.
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Guard Postings: Oversee the daily booking of guards on the Posting Sheet to ensure contractual compliance and accurate billing inputs.
3. Operational Support & Compliance
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Reporting: Prepare weekly, monthly, and quarterly reports for branch and executive management, assisting with performance presentations.
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Compliance Audits: Coordinate and ensure branch compliance with PSIRA and internal group standards, assisting with audits as required.
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Facility Oversight: Oversee facility services, including maintenance activities and coordination with external tradespersons.
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Communication: Act as the key correspondent between the Branch and the Group, ensuring information flow facilitates effective business operations.
Minimum Requirements & Qualifications
To be considered for this associate-level role in Roodepoort, candidates must meet the following:
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Education: Grade 12 or Matric Certificate. A tertiary qualification in Administration, HR, or Finance will be an advantage.
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Experience: Minimum of 3–5 years in a similar administrative environment.
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Payroll: Essential knowledge and experience in Payroll administration.
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Systems: Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook). SAP experience is highly advantageous.
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Finance: Solid understanding of financial principles and billing cycles is essential.
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Logistics: Must have a valid Driver’s License and own reliable transport.
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Residency: Candidates must reside within the West Rand or surrounding areas.
Core Competencies
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Analytical Skills: Ability to work under pressure and manage complex schedules and deadlines.
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Communication: Strong command of English with the ability to liaise professionally at all levels, from Security Officers to Executives.
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Professionalism: Highly motivated, enthusiastically positive, and always adhering to the corporate dress standard.
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Organizational Ability: Strong administrative skills with the capacity to work independently and maintain meticulous filing systems.
Why Join Fidelity Services Group?
Fidelity Security Group supports global fair practice and business ethics. We prioritize the continuous development of our human capital. While preference is given to existing employees, we actively encourage and support Historically Disadvantaged and Disabled Candidates. Working at the Helderkruin branch places you in a specialized environment where your administrative contributions directly impact the safety and security of the West Rand community.
How to Apply
If you meet the 3–5 year experience requirement and have a passion for financial and HR administration, please submit your application through the official Fidelity recruitment portal:
Official Apply Link: Branch Administrator – Fidelity Roodepoort
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