Location: Stonewood, Western Cape
Job Type: Permanent
Closing Date: 09 December 2025
Reference Number: Not Provided
About Brights Hardware
Brights Hardware is one of South Africa’s most trusted retail hardware groups, known for delivering exceptional customer service, industry expertise, and innovative retail solutions. With a strong footprint across the Western Cape, Brights Hardware continues to build a reputation for quality, service excellence, and community-focused values.
As part of our commitment to world-class customer experience, we are seeking a well-presented Receptionist to join the Frontline Department at our Stonewood branch.
Position Overview
The Receptionist will be the first point of contact for customers, suppliers, and internal staff. This role is responsible for managing reception operations, maintaining efficient communication across departments, and ensuring a professional, organised, and service-driven environment.
The ideal candidate is highly professional, organised, confident, and passionate about delivering excellent customer service.
Key Responsibilities
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Manage switchboard operations and general reception duties
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Answer and direct incoming calls to the appropriate person or department
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Provide professional secretarial and administrative support
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Maintain office supply inventory
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Manage distribution of staff stationery
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Log and record emailed transfers and stock orders for inter-branch movement
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Maintain filing systems for correspondence, emails, quotes, and documents
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Oversee and manage diesel cards
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Track staff attendance, lunch breaks, sick leave, and leave schedules
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Handle coffee machine operations and dispense tokens
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Manage branch notice boards
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Resolve cash discount queries
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Check and confirm price changes and credit slips
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File shop account slips, stock adjustments, and staff memos
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Create and print A4 shelf talkers
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Participate in perpetual stock counts
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Assist with any additional tasks as delegated by management
Minimum Requirements
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Matric or equivalent qualification
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Minimum 2 years’ experience in a similar frontline/reception role
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Ability to multitask and work under pressure
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Strong communication skills (verbal and written)
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Excellent organisational, planning, and time management skills
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Strong problem-solving and decision-making abilities
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Computer literacy essential
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High level of professionalism and accuracy
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Neat, presentable, and reliable
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Strong attention to detail and a commitment to quality standards
Core Competencies
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Customer service orientation
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Professional telephone manner
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Organised and time-efficient
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Strong interpersonal skills
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High attention to detail
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Ability to prioritise and meet deadlines
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Initiative and accountability
Why Join Brights Hardware?
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Work in a reputable, customer-focused hardware retail brand
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Opportunity to develop administrative and customer service skills
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Supportive team environment
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Stable employment within a growing organisation
POPIA Compliance
All personal information provided will be used solely for recruitment purposes and processed in line with POPIA requirements.
How to Apply
If you meet the requirements, please submit your application via the Brights Hardware recruitment portal or follow the official application procedure from the job listing.
If you do not receive feedback within two weeks after the closing date, please consider your application unsuccessful.
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