PathCare Laboratories
2025/12/02 – Tokai, Cape Town
Job Reference Number: N/A
Department: Tokai Specimen Reception
Business Unit: PathCare
Industry: Pharmaceutical and Medical / Healthcare
Job Type: Permanent
Positions Available: 1
Salary: Market Related
At PathCare, patient care is our priority. As a Laboratory Assistant in our Tokai branch, you will play an essential role in ensuring that specimens are received, processed, and managed accurately and efficiently. Your contributions are critical to the seamless operation of our laboratories, supporting the work of medical professionals and ensuring timely, precise diagnostic results for patients.
Job Description
The Laboratory Assistant role at PathCare involves managing the receipt, processing, and distribution of specimens while maintaining strict quality standards and turnaround times. You will handle a variety of specimen types, prepare them for testing, manage incomplete or on-hold reports, and coordinate the shipping of samples to reference laboratories when required.
Your role is client-focused, ensuring that queries are addressed professionally and efficiently, and that all interactions reflect PathCare’s values of integrity, accuracy, and service excellence. You will also maintain accurate records of specimen movements, troubleshoot issues with sample processing, and work closely with colleagues to ensure laboratory operations remain smooth and efficient.
This position requires the ability to work independently as well as part of a collaborative team. You will need to adapt to a fast-paced environment, meet strict deadlines, and handle urgent requests with precision. Your initiative, attention to detail, and problem-solving skills will be crucial in maintaining the high standards for which PathCare is known.
Job Requirements
Role Requirements
Applicants must meet the following requirements:
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Grade 12 (Matric)
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Registered with the HPCSA as a qualified Laboratory Assistant
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Relevant experience in a busy specimen reception or laboratory environment
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Ability to work shifts, weekends, and public holidays
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Fluency in English, with an understanding of Afrikaans
Skills Requirements
The ideal candidate should possess:
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Strong attention to detail and commitment to quality
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Client-focused approach and excellent interpersonal skills
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Initiative and problem-solving ability
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Competence in using computers, with experience in Meditech advantageous
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Ability to manage on-hold lists, incomplete reports, and telephonic result reporting
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Flexibility and adaptability in a dynamic work environment
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Positive attitude, resilience, and ability to work independently or in a team
Key Responsibilities
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Receiving and processing specimens accurately
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Preparing specimens for testing and ensuring proper labelling and documentation
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Distributing specimens efficiently while maintaining acceptable turnaround times
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Handling and resolving client queries in a professional manner
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Shipping specimens to reference laboratories as required
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Managing on-hold lists and incomplete reports
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Supporting laboratory staff and contributing to smooth daily operations
Role Impact
As a Laboratory Assistant at PathCare, your work has a direct impact on the quality of diagnostic services and the overall patient experience. By ensuring specimens are correctly handled, processed, and documented, you support accurate testing and timely results, which are critical for clinical decision-making.
Your professionalism, attention to detail, and reliability enhance trust with healthcare providers and patients alike. You will also contribute to a high-performance team environment, helping maintain operational efficiency and supporting junior staff or students in their learning and development.
Employment Equity and Diversity
PathCare is committed to building a diverse and inclusive workforce that reflects the communities we serve. We encourage applications from individuals across all backgrounds, including people with disabilities. Employment Equity considerations will be applied as part of our talent acquisition process, strengthening collaboration, innovation, and excellence in patient care.
Hours of Work
Shift work, weekends, and public holidays – 42 hours per week
Work Week
Flexible shift rotation to meet laboratory operational needs
Location
Tokai, Cape Town
Closing Date
12 December 2025
How to Apply
Applicants who meet the criteria are required to complete the official PathCare application form and submit it along with a CV to nikitas.pillay@pathcare.net. Shortlisted candidates will be subject to verification of driver’s licence, ID, qualifications/registration, credit and criminal checks if required. Candidates must be willing to participate in a rigorous evaluation process.
Take the Next Step
If you are meticulous, client-focused, and committed to supporting high-quality diagnostic services, this role offers the perfect opportunity to grow your career in laboratory sciences. Join a team that values integrity, teamwork, and professional growth, and play a vital role in PathCare’s mission to provide reliable diagnostic services that positively impact patient care.
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