Branch Admin Officer | East London

 

Ampath Laboratories
2025/12/02 – Gqeberha, East London

Job Reference Number: B110054
Department: East London Branch Admin
Business Unit:
Industry: Pharmaceutical and Medical / Healthcare
Job Type: Permanent
Positions Available: 1
Salary: Market Related

At Ampath, precision, care, and operational excellence define everything we do. The Branch Admin Officer is an essential role that ensures each patient’s journey starts with accuracy, efficiency, and professionalism. Your contributions in this role help create a seamless, positive experience for patients and healthcare partners, ensuring that laboratory services run smoothly and reliably.

Job Description

The Branch Admin Officer at Ampath East London is responsible for managing patient documentation, capturing request forms into the Ampath system, and supporting the processing of specimens with meticulous attention to detail. This position requires a proactive individual who thrives in a high-performance environment and takes pride in achieving accuracy and operational excellence.

Daily responsibilities include verifying patient forms for completeness, entering clinical data into systems, assisting phlebotomists with specimen handling, coordinating patient appointments, and performing general branch administrative duties. You will act as a key liaison between patients, healthcare staff, and the laboratory, ensuring that all operations are aligned with Ampath’s quality standards and service excellence goals.

Ampath promotes a culture where every team member is empowered to contribute meaningfully to patient care and operational efficiency. You will work closely with colleagues to ensure workflows are seamless, documentation is accurate, and patient experiences are positive. This role provides a unique opportunity to combine administrative skills with a commitment to healthcare service delivery, making a real difference in the lives of patients.

Job Requirements

Role Requirements

Applicants must meet the following requirements:

• Grade 12 / Matric certificate
• Strong attention to detail and a commitment to accuracy
• A proactive approach to administrative responsibilities
• Ability to work efficiently in a high-performance environment

Candidates should demonstrate reliability, professionalism, and a focus on operational excellence. This is a role for someone who values accuracy and enjoys being part of a team that supports patient care and laboratory efficiency.

Skills Requirements

The ideal candidate should possess:

• 1–4 years of experience in data capturing or administration, preferably in a healthcare setting
• Familiarity with clinical documentation and patient data management
• Strong organisational and time management skills
• Competence in computer systems and administrative software, including Microsoft Office
• Excellent communication skills in English, both written and spoken
• Professional demeanor with the ability to interact effectively with patients, colleagues, and healthcare professionals
• High reliability, accuracy, and a commitment to maintaining quality standards

Role Impact

The Branch Admin Officer plays a critical role in ensuring that patients and healthcare providers receive timely, accurate, and professional service. By managing front-end administrative tasks effectively, you help support laboratory operations, ensuring that specimens are processed correctly and results are delivered efficiently. Your attention to detail reduces errors, improves service quality, and enhances patient confidence in Ampath’s healthcare services.

This role also involves building strong relationships with healthcare providers, patients, and colleagues, reinforcing Ampath’s reputation for reliability, professionalism, and high-quality service. You will be a visible representative of the organisation, setting the standard for accuracy, efficiency, and customer care at the branch level.

Ampath encourages professional development and offers a supportive environment where employees are recognised for their contributions and empowered to grow. In this role, you will be part of a team that values accountability, operational excellence, and the delivery of exceptional patient care.

Employment Equity and Diversity

Ampath is committed to fostering a diverse and inclusive workforce that reflects the communities we serve. We actively encourage applications from individuals across all backgrounds, particularly those from underrepresented groups. Diversity strengthens innovation, enhances patient care, and creates a workplace where every employee can thrive.

👉 Apply here 

Hours of Work

40 hours per week

Work Week

5 days

Location

Gqeberha, East London

Closing Date

7 December 2025 at 21:00

Take the Next Step

If you are meticulous, organised, and passionate about contributing to operational excellence in healthcare, this Branch Admin Officer role provides the perfect opportunity to make a meaningful impact. Join Ampath East London and become part of a culture that values accuracy, care, and professional service. Your work will directly support patient care, laboratory efficiency, and a high-performance, people-focused environment.

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