Branch Admin Officer | Ferncrest

 

Ampath Laboratories
2025/12/02 – Ferncrest, North West

Job Reference Number: B110243
Department: Ferncrest Branch Admin
Business Unit:
Industry: Pharmaceutical and Medical / Healthcare
Job Type: Permanent
Positions Available: 1
Salary: Market Related

At Ampath, precision, care, and operational excellence are at the heart of everything we do. The Branch Admin Officer plays a vital role in ensuring every patient’s journey begins smoothly and efficiently. By managing critical administrative processes, you contribute directly to the accuracy, reliability, and efficiency of Ampath’s diagnostic services.

Job Description

The Branch Admin Officer position at Ampath is essential to the seamless functioning of our Ferncrest branch. You will be responsible for managing patient request forms, capturing data into Ampath systems, and supporting specimen processing with meticulous attention to detail. Your work ensures that laboratory operations run efficiently, that patient records are accurate, and that healthcare providers receive timely, dependable support.

Daily responsibilities include data capturing, validating patient documentation, checking forms for completeness, coordinating with phlebotomists and lab staff, and assisting with general branch administration. You will be the first point of contact for patients and staff in the branch, setting the tone for a professional and welcoming experience. Accuracy, attention to detail, and efficiency are critical in this role, as your work directly impacts the quality of patient care and laboratory performance.

Ampath fosters a high-performance culture where administrative excellence is valued as much as technical expertise. You will work closely with a team that supports continuous improvement, professional growth, and operational excellence, ensuring that every patient receives the quality care Ampath is known for.

Job Requirements

Role Requirements

To qualify for this role, applicants must have:

• Grade 12 / Matric certificate
• Strong attention to detail and commitment to accuracy
• Ability to work efficiently in a high-performance, deadline-driven environment

Candidates with a proactive attitude, strong organisational skills, and eagerness to develop within a professional healthcare setting will thrive in this role.

Skills Requirements

The successful candidate should have:

• 1–4 years of experience in data capturing or administrative roles, preferably within a medical or healthcare environment
• Familiarity with clinical documentation and patient data management
• Excellent organisational and time management skills
• Competence in computer systems, Microsoft Office, and administrative software
• Strong communication skills to interact effectively with patients, colleagues, and healthcare professionals
• Reliability, accuracy, and a commitment to operational excellence

Role Impact

As a Branch Admin Officer, your work directly supports patient care and laboratory efficiency. By ensuring accurate data entry and specimen documentation, you enable laboratory teams to perform diagnostics reliably and on time. Your attention to detail reduces errors, accelerates patient processing, and improves overall service quality.

You are a visible ambassador of Ampath at the branch level, fostering a welcoming and professional environment for patients and healthcare staff alike. Your contribution strengthens client trust, supports the credibility of our services, and enhances the overall patient experience. You will also collaborate closely with colleagues, supporting training initiatives and workflow improvements that benefit the entire branch.

Ampath leadership promotes accountability, recognition, and continuous professional development. You will be part of a supportive environment that values excellence, encourages growth, and recognises the critical role administrative staff play in delivering high-quality healthcare services.

Employment Equity and Diversity

Ampath is committed to building a diverse and inclusive workforce that reflects the communities we serve. In line with Employment Equity goals, applications from individuals across all backgrounds, especially those from underrepresented groups, are strongly encouraged. Diversity and inclusion drive innovation, enhance service quality, and foster a workplace where all employees can thrive.

👉 Apply here 

Hours of Work

45 hours per week

Work Week

5 days

Location

Ferncrest, North West

Closing Date

7 December 2025 at 21:00

Take the Next Step

If you are committed to precision, organisation, and supporting operational excellence in healthcare, this role offers the perfect opportunity to make a meaningful impact. Join Ampath’s Ferncrest branch and contribute to a culture of excellence, reliability, and patient-centred service. Your attention to detail, accuracy, and professional conduct will be recognised and valued as part of a high-performance team dedicated to improving healthcare outcomes.

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