Quality Operations Analyst | Tiger Brands Careers South Africa

November 19, 2025 admin Tiger brands careers 0

Location: Ndabeni, Western Cape
Job Type: Full-Time
Closing Date: 25 November 2025
Reference Number: JR001078

About Tiger Brands

Tiger Brands is a leading South African FMCG company, producing a wide range of trusted food, beverage, and personal care products. Renowned for its innovation, operational excellence, and commitment to quality, Tiger Brands delivers high-quality products to millions of consumers across South Africa and beyond. Our success is driven by our people, and we offer an inclusive, professional, and supportive environment where your skills and talents can thrive.

Learn more about our opportunities: Tiger Brands Careers

Position Overview

Tiger Brands is seeking a highly skilled Quality Operations Analyst to join our quality management team. In this role, you will be responsible for the implementation, management, and continuous improvement of the Quality Management System (QMS) across Tiger Brands factories and warehouses. You will play a critical role in ensuring compliance with legal, regulatory, and customer standards, driving plant hygiene, implementing HACCP and core standards, and supporting certification processes.

This role is ideal for candidates with experience in quality assurance, manufacturing, and continuous improvement, who can take ownership of quality initiatives while collaborating effectively across multiple departments.

Key Responsibilities

Quality Management System Implementation

  • Implement and maintain QMS across factories and warehouses.

  • Ensure proper documentation control and accurate record-keeping.

  • Manage corrective and preventative action processes to address non-conformances.

  • Conduct internal audits and support external audits to ensure compliance with standards.

  • Lead non-conformance investigations and implement resolutions effectively.

Consumer Safety & Compliance

  • Implement and manage consumer safety management systems.

  • Drive adherence to Tiger Brands core standards and prerequisite programs (PRPs).

  • Ensure successful implementation and maintenance of HACCP standards.

  • Maintain compliance with certification requirements and liaise with certification bodies.

  • Monitor and ensure adherence to all quality-related legal and customer requirements.

Operational & Plant Hygiene Management

  • Oversee plant hygiene services, including cleaning contracts, garment management, canteen services, and sanitary services contracts.

  • Ensure that hygiene and safety procedures are consistently applied and maintained.

  • Act as custodian for the Document Management System (DMS) quality module and manage super-user responsibilities.

Continuous Improvement & Performance Analysis

  • Analyse internal and external audit findings to identify trends and opportunities for continuous improvement.

  • Support the implementation of improvement initiatives across production and operational processes.

  • Collaborate with cross-functional teams to enhance quality, operational efficiency, and compliance standards.

  • Drive performance monitoring to ensure that quality objectives are met consistently.

Reporting & Stakeholder Engagement

  • Prepare and submit quality performance reports to management.

  • Provide actionable insights and recommendations to support operational decision-making.

  • Liaise with internal teams, certification bodies, and external auditors to maintain compliance and best practices.

  • Provide guidance and support to production and warehouse staff on quality standards and procedures.

Minimum Requirements

  • Bachelor’s degree or equivalent in natural science, engineering, or a related field.

  • TQM or Quality Management qualification is advantageous.

  • Minimum of 3 years’ experience in quality and manufacturing environments.

  • Minimum 2 years’ experience in a leadership or supervisory role.

  • Strong understanding of internal and external audits and compliance requirements.

  • Familiarity with project management approaches.

  • Solid knowledge of continuous improvement methodologies such as TPM, WCM, and Lean.

  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook).

Core Competencies

  • Strong analytical and problem-solving skills.

  • Excellent written and verbal communication skills.

  • Ability to manage multiple priorities and meet deadlines effectively.

  • Leadership and team management skills to drive quality initiatives.

  • Attention to detail and high level of accuracy in documentation and reporting.

  • Proactive approach to identifying risks, implementing solutions, and driving improvements.

  • Ability to work collaboratively across multiple teams and departments.

Why Join Tiger Brands?

Working at Tiger Brands means being part of a company that values quality, innovation, and operational excellence. As a Quality Operations Analyst, you will have the opportunity to make a meaningful impact on production, safety, and compliance standards, contributing directly to the company’s continued success. This is an exciting opportunity for professionals looking to grow their careers in a challenging and supportive environment.

POPIA Compliance

Tiger Brands is fully compliant with the Protection of Personal Information Act (POPIA). All personal information submitted will be treated confidentially and used solely for recruitment purposes.

How to Apply

Interested candidates who meet the requirements are invited to apply online and submit a CV and supporting documentation before the closing date of 25 November 2025. Please reference JR001078 – Quality Operations Analyst in your application.

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