Company: GALXBOY
Location: Kimberley, Northern Cape (Diamond Pavilion Mall)
Job Type: Permanent
Date Posted: 02 September 2025
Application Closing Date: 30 September 2025
Industry: Retail
Functional Area: Sales and Store Management
About the Company
GALXBOY is a proudly South African streetwear brand that was born from the underground, rebellious youth culture thriving in the country’s urban hubs. Over the years, the brand has developed into a leading name in fashion, recognized for its bold, distinctive designs that embody the voice of a new generation. Built on ambition, collaboration, and persistence, GALXBOY is more than just a clothing label – it is a cultural movement that celebrates authenticity, identity, and style.
As the brand continues to expand nationally, GALXBOY is seeking dynamic individuals who can uphold its reputation for excellence in retail management, customer service, and fashion innovation. This is an opportunity to join a company where ambition meets creativity, and where every employee plays a crucial role in shaping the brand experience.
If you are passionate about retail management, fashion, and inspiring teams to deliver excellence, this Assistant Store Manager position in Kimberley may be the career opportunity you have been waiting for.
Role Overview
The Assistant Store Manager will play a pivotal role in ensuring the smooth operation of GALXBOY’s store at the Diamond Pavilion Mall in Kimberley. The role requires a motivated and proactive individual with strong leadership abilities and an eye for detail.
From leading the sales team to managing inventory and maintaining high levels of customer satisfaction, this position demands someone who thrives in a fast-paced retail environment. The successful candidate will work closely with the Store Manager to ensure operational excellence, visual merchandising compliance, and achievement of sales targets.
Key Responsibilities
Customer Service Leadership
- Lead the sales team by setting the standard for professionalism, enthusiasm, and customer engagement.
- Drive personal and team sales performance, ensuring company targets for unit per transaction (UPT), average transaction value (ATV), and overall turnover are consistently achieved.
- Provide hands-on floor presence, supervising operations, zoning staff effectively, and motivating the team to deliver world-class service.
- Handle customer complaints with empathy and efficiency, ensuring quick resolution and long-term customer loyalty.
Visual Merchandising
- Implement visual merchandising standards according to brand guidelines and submit weekly photographic reports.
- Conduct daily visual merchandising checks to ensure displays are appealing, products are properly tagged, priced, steamed, and replenished.
- Train and assess the team on merchandising practices to guarantee a consistently high standard of presentation.
Inventory Control
- Process incoming deliveries on the same day, verifying quantities against invoices, tagging, steaming, and capturing items in the system.
- Maintain an organized stockroom to enable efficient replenishment and reduce downtime.
- Conduct weekly and monthly stock counts, ensuring accuracy in reporting and minimizing stock variances.
- Implement risk control measures to reduce losses and maintain inventory integrity.
Supervising Daily Operations
- Manage staff schedules, time and attendance, and adherence to company policies.
- Oversee the implementation of store opening and closing procedures.
- Handle point-of-sale (POS) operations, including refunds, exchanges, cash-ups, and cash drops.
- Maintain a clean, safe, and visually pleasing store environment that aligns with the GALXBOY brand experience.
Qualifications and Experience
- Matric certificate is compulsory.
- A bachelor’s degree in retail management, business, or a related field is advantageous.
- 1–2 years’ experience in a managerial role within a retail environment.
- Strong leadership skills with proven ability to inspire, coach, and develop a sales team.
- Excellent customer service skills with in-depth knowledge of retail operations.
- Computer literacy and ability to work with POS systems.
- Passion for fashion, retail, and delivering an outstanding customer experience.
- Valid driver’s license is advantageous but not compulsory.
Skills and Personal Attributes
- Dynamic and proactive with strong problem-solving skills.
- Excellent verbal and written communication abilities.
- Professional demeanor with a passion for sales and brand representation.
- Ability to thrive under pressure and meet deadlines.
- Strong organizational skills and attention to detail.
- Commitment to maintaining high standards of customer care and operational excellence.
What GALXBOY Offers
- An opportunity to grow with one of South Africa’s most influential streetwear brands.
- A dynamic and youthful working environment where creativity and ambition are celebrated.
- Exposure to fashion retail trends, leadership development, and career progression opportunities.
- A culture built on collaboration, inclusivity, and innovation.
Equal Opportunity Statement
GALXBOY is committed to employment equity and creating an inclusive workplace that reflects the diversity of South Africa. The company reserves the right to prioritize candidates in line with its employment equity objectives.
How to Apply
If you are ready to take the next step in your career and join a fast-growing South African streetwear brand, apply now to become an Assistant Store Manager at GALXBOY’s Kimberley store.
Official Application Link: Apply Here
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