Hybrid Sales Consultant – Fidelity Services Group | Cape Town, Western Cape
Company: Fidelity Services Group
Location: Cape Town, Western Cape
Date Posted: 3 June 2025
Contract Type: Permanent
Application Closing Date: 8 June 2025
About the Company
Fidelity Services Group is South Africa’s premier provider of integrated security solutions, with a long-standing reputation for innovation, customer care, and operational excellence. Through its Fidelity ADT division, the company offers market-leading alarm systems, armed response, and CCTV technologies. Operating nationally, Fidelity Services Group focuses on delivering peace of mind to residential, commercial, and industrial clients. With an emphasis on transformation and performance, the company offers exciting career paths for sales professionals passionate about the security sector.
Role Overview
The Hybrid Sales Consultant – South will be responsible for selling electronic security systems and monitoring solutions to new clients in the Cape Town region. This is a client-facing, target-driven role that requires initiative, resilience, and strong sales acumen. You will play a key part in growing Fidelity ADT’s market presence by sourcing leads, closing deals, and building strong relationships with stakeholders such as real estate agents, builders, and developers.
Key Responsibilities
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Proactively source new clients and close deals for armed monitoring and armed response services
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Sell and upsell new alarm system installations, CCTV systems, electric fencing, and upgrades to existing systems
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Follow up on leads generated internally through telesales or other channels
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Build strong working relationships with estate agents, architects, construction firms, and commercial decision-makers
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Present solutions tailored to client needs, backed by solid product knowledge
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Ensure all administrative and reporting duties related to sales are accurately completed
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Submit daily, weekly, and monthly activity reports to track progress and achievements
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Meet and exceed defined monthly sales and client acquisition targets
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Ensure full compliance with company processes and customer service standards
Minimum Qualifications and Experience
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Matric / Grade 12 or equivalent – Required
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Proven sales experience, preferably in capital goods or high-value solutions (non-FMCG)
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Familiarity with security technologies such as IDS or DSC alarm systems – Advantageous
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Valid PSIRA Grade C certification – Required
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Valid Driver’s License and own reliable vehicle – Compulsory
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Proficiency with MS Office, internet, and email – Essential
Skills and Attributes Required
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Self-motivated with a strong sense of urgency and drive for results
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Excellent negotiation, presentation, and verbal communication skills
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Ability to work independently and manage time effectively
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High-level organizational and planning abilities
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Technically inclined, especially with electronic security systems
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Assertive, well-groomed, and able to maintain a professional demeanor
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Comfortable engaging with both B2C and B2B audiences
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Persistent in closing deals and skilled in follow-up techniques
What the Company Offers
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A stable and reputable brand with strong market recognition
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Attractive commission structure with performance-based incentives
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Ongoing training and support for product knowledge and compliance
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Access to an established client base and lead generation support
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Opportunities for career growth within Fidelity’s national footprint
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A collaborative and inclusive culture committed to employee development
Equal Opportunity Statement
Fidelity Services Group is proud to be an equal opportunity employer. Appointments are made strictly on merit, and preference is afforded to Historically Disadvantaged Individuals (HDIs) and Black Female Candidates, in alignment with our transformation policies. The company supports fair labor practices, diversity, and professional development across all levels.
Candidates who are not contacted within 10 working days after the closing date are advised to consider their application unsuccessful.
How to Apply
Submit your application for this role by 8 June 2025 to be considered. Visit the official career site at Jobs & Career Opportunities for application details.
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Launch your sales career with South Africa’s most trusted security provider—Fidelity Services Group.
