Marketing Assistant | Sasol – Sandton, Gauteng
Posting Date: 15 May 2025
Job Req ID: 8616
Closing Date: 22 May 2025
Location: Sandton, Gauteng
Contract Type: Permanent
About Sasol
Sasol is a global integrated chemicals and energy company with over 70 years of industry heritage. Renowned for innovation and sustainability, Sasol harnesses its expert people and cutting-edge technologies to safely manufacture, market, and supply chemical and energy products worldwide. By joining Sasol, you become part of a company committed to placing people at the core of its business, promoting diversity and inclusion while offering robust career development opportunities.
Sasol continually invests in its employees, fostering a culture of growth and learning through every career stage. This inclusive environment encourages talent cultivation and professional advancement, making Sasol an employer of choice within the energy and chemical sectors.
Role Purpose
The Marketing Assistant will play a pivotal role in supporting Sasol’s Energy Marketing & Sales team. Key responsibilities include processing daily payments from Retailers, overseeing customer compliance with credit policies, managing customer contracts, and providing vital support to Account Managers during onboarding. The Marketing Assistant serves as a key liaison with customers, ensuring pricing and product information is current and customer inquiries are resolved efficiently. The role also involves managing sales records, coordinating fuel deliveries, and collaborating with internal stakeholders to optimize customer satisfaction and operational performance.
Key Responsibilities
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Maintain accurate and detailed sales records, including customer interactions, orders, and lead tracking
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Compile comprehensive reports and updates for management, highlighting key sales activities and performance metrics
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Provide after-sales support focused on customer retention and enhancing the overall customer experience
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Manage customer queries and ensure timely resolution
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Coordinate fuel deliveries to meet customer demand and prevent stockouts, especially at high-volume sites
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Liaise closely with Logistics Control Centres (LCC) and Regional Account Managers (RAM) for smooth operations
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Collaborate across departments such as Operations, Logistics, Key Account Management, Procurement, and Finance to ensure seamless order processing and superior customer service
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Support the onboarding process for Retailers, promoting Sasol’s FuelEasy Program and its benefits
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Maintain the Fuel Management System (FMS) site list, ensuring site details such as parking, diesel pumps, and closures are accurate and up to date
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Work closely with marketing teams to stay informed about promotional initiatives and new product launches
Formal Education and Experience
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National Senior Certificate (Grade 12) is required
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Minimum of 3 years relevant experience in administrative or similar roles within marketing, sales, or customer service environments
Required Competencies
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Customer Focus: Demonstrated ability to anticipate and meet customer needs with a responsive and service-oriented approach
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Data Management: Understanding of data administration principles including data architecture, management, and relationships within an organization
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Execution Capability: Strong ability to implement strategies and daily work efficiently and effectively
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Problem Solving: Skilled in analyzing problems, gathering information, and applying critical thinking to develop solutions
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Self-Mastery: Commitment to personal growth, self-awareness, and accountability through feedback and self-reflection
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Verbal and Written Communication: Proficient in formal communication methods including reports, memos, and customer correspondence
Why Join Sasol?
Sasol offers a competitive salary package with opportunities for personal and professional development in a company that values diversity and inclusion. The company’s Employment Equity Plan prioritizes the inclusion of suitably qualified individuals from designated groups and accommodates persons with disabilities to perform essential job functions. Sasol’s purpose-driven culture fosters innovation and teamwork, making it a rewarding environment to grow your career.
Equal Opportunity Employer
Sasol is an equal opportunity and affirmative action employer. We are inspired by our purpose “Innovating for a better world” and acknowledge that diversity is a key driver of growth and success. Preference will be given to applicants from designated groups in line with the company’s Employment Equity Plan.
Application Process
Candidates interested in this role should submit their applications promptly. Sasol employs an automated recruitment process designed to handle a high volume of applications efficiently. If you do not hear from Sasol within 60 days of the closing date, please consider your application unsuccessful. We appreciate your interest and encourage you to apply for future opportunities.
Apply for this position and explore more career options at Sasol’s official careers page:
Sasol Careers
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