Outbound Sales Representative – Mango5 – Airport Industria, Cape Town
📍 Location: Airport Industria, Cape Town
📅 Date Posted: 28 March 2025
🆔 Reference Number: ROS
💼 Job Type: Permanent
📆 Application Closing Date: Ongoing
About the Company
Mango5 is a premier Business Process Outsourcing (BPO) provider, delivering innovative and cost-effective solutions to clients across the globe. Established in Cape Town, Mango5 partners with industry leaders in the USA, UK, and EU across sectors such as financial services, healthcare, telecoms, and technology. Known for its dynamic workplace culture and commitment to employee growth, Mango5 offers a vibrant environment where performance, integrity, and innovation are celebrated.
Role Overview
We are seeking an energetic and results-driven Outbound Sales Representative to join our high-performing sales team at Mango5. This is an excellent opportunity for a motivated sales professional who thrives in a fast-paced, target-driven environment and is passionate about closing deals and cultivating long-term customer relationships.
As an Outbound Sales Representative, you’ll be at the forefront of our sales operations, responsible for generating new business, up-selling and cross-selling to existing customers, and ensuring each interaction is handled with professionalism and exceptional customer service.
Key Responsibilities
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Lead Generation & Cold Calling: Proactively identify and reach out to new business opportunities through outbound calls, demonstrating product benefits and value.
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Upselling & Cross-Selling: Maximize revenue by identifying customer needs and offering relevant services and product upgrades.
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Relationship Building: Develop and maintain long-term client relationships to ensure satisfaction and repeat business.
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CRM Management: Utilize CRM platforms such as HubSpot or Zendesk to manage leads, log interactions, and keep sales pipelines up-to-date.
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Sales Targets: Consistently achieve and exceed monthly sales goals and performance metrics.
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Collaboration: Work closely with team leaders and sales managers to improve strategies and optimize sales performance.
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Customer Service: Deliver a professional, engaging, and solution-focused customer experience on every call.
Qualifications and Experience
Minimum Requirements:
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Matric Certificate (Grade 12)
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At least 2 years of outbound sales experience, preferably in a BPO environment targeting UK or USA markets
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Excellent communication skills in English – both verbal and written
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Strong track record of meeting or exceeding sales targets
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CRM experience – HubSpot or Zendesk preferred
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Proficient in Microsoft Office tools (Word, Excel, Outlook)
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Clear criminal record
Ideal Candidate Traits:
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Self-motivated and driven to succeed in a high-pressure environment
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Comfortable with cold calling and sales objections
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Strong interpersonal skills and the ability to build rapport quickly
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Adaptable, resilient, and goal-oriented
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Team player with a positive and proactive attitude
Working Hours
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Rotational shifts to support international time zones (USA focus):
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Shift 1: 14:00 – 23:00 SAST / 21:00 – 06:00 SAST
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Shift 2: 13:00 – 22:00 SAST / 20:00 – 05:00 SAST
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Shifts are scheduled Monday to Sunday
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Transport provided home after late shifts
What the Company Offers
💰 Remuneration Package:
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Basic Salary: R9,650.00 per month
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Shift Allowance: R500.00
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Commission: Up to R2,000.00 based on performance
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13th-month bonus after 12 months of continuous employment
🎁 Employee Benefits (After 3 Months):
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Medical Insurance
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Emergency Assistance via YouAssist
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Access to Learning Management System (LMS) for ongoing development
Equal Opportunity Statement
Mango5 is an equal opportunity employer committed to building an inclusive and diverse workforce. We welcome applications from all qualified individuals regardless of race, gender, age, or background.
How to Apply
Ready to drive your career forward with a globally recognized BPO leader? Submit your updated CV and join a team that rewards results, values ambition, and offers meaningful career growth.
Please note: Due to the volume of applications, only shortlisted candidates will be contacted. If you do not hear from us within two weeks, your application will be kept in our talent pool for future opportunities.
Explore More Opportunities
Visit https://jobsandcareeropportunities.co.za to find more exciting roles with Mango5 and other top employers.
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