Company: TWK Agri
Business Unit: Insurance / Financial Services Division
Location: Nelspruit, Mpumalanga, South Africa
Job Type: Permanent
Industry: Agriculture / Financial Services / Insurance
Experience Level: Associate
Functional Area: Administrative / Client Services / Medical Aid
Closing Date: 31 October 2025
Date Posted: 07 October 2025
About TWK Agri
TWK Agri is a leading South African agricultural company offering comprehensive support to farmers and agribusinesses. Through its diverse operations, including trade, retail, mechanisation, and financial services, TWK Agri provides a robust platform for career growth, combining agriculture with administrative and client service excellence.
The company values innovation, accuracy, and reliability, making it an ideal employer for individuals seeking administrative roles in insurance, financial services, and client management.
Position Overview
The Admin Clerk: Medical Aid – Nelspruit will provide critical administrative support within the Financial Services Division, focusing on medical aid, insurance claims, hospital authorisations, and client interactions. This role requires precision, attention to detail, and strong CRM and data management skills.
Minimum Requirements
Essential:
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Matric / Grade 12 certificate.
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At least 3 years of administrative experience.
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Computer literate with proficiency in Microsoft Office, Excel, and CRM systems.
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Strong interpersonal and communication skills.
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Deadline-driven, highly organized, and detail-oriented.
Advantageous:
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At least 5 years’ experience in the Insurance Industry.
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Leadership experience within an administrative or client services environment.
Key Responsibilities
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Provide administrative support for insurance and medical schemes, including claims, queries, and hospital authorisations.
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Maintain accurate CRM records and log all communications with clients and brokers.
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Prepare, process, and manage documentation and correspondence for the Financial Services Division.
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Monitor claims processing to ensure timely and accurate outcomes.
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Deliver excellent client service and respond to queries promptly.
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Liaise with internal teams, clients, and brokers to support smooth operations and workflow.
Core Competencies
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Strong administrative and organizational skills.
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Excellent communication and interpersonal abilities.
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Proficiency in data capture and CRM management.
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Ability to manage multiple tasks and meet deadlines.
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Energetic, conscientious, and dependable.
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Attention to detail, compliance, and accuracy.
Special Conditions of Employment
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South African citizen or legally authorized to work in South Africa.
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Ability to work efficiently in a fast-paced financial services environment.
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Commitment to TWK Agri’s standards, policies, and procedures.
Remuneration and Benefits
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Market-related salary.
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Career growth opportunities within TWK Agri Financial Services and Insurance.
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Exposure to state-of-the-art administrative processes and medical aid systems.
Important Notice
Only shortlisted candidates will be contacted. TWK Agri is an Equal Opportunity Employer, actively supporting the recruitment of People with Disabilities and prioritizing applicants according to Employment Equity targets.
How to Apply
Interested candidates can apply directly through the official TWK Agri Career Portal:
👉 Apply Here
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