Company: Fidelity Services Group
Location: George, Western Cape
Contract Type: Permanent
Date Posted: 10 September 2025
Application Closing Date: 30 September 2025

About the Company

Fidelity Services Group is one of Southern Africa’s largest and most respected integrated security solutions providers. With decades of experience in security, technology, and risk management, the company has built a strong reputation for professionalism, trust, and innovation. Fidelity’s commitment to excellence and people development ensures it continues to be the employer of choice in the security industry.

Role Overview

Fidelity Services Group is seeking a professional and well-presented Receptionist to join their team in George, Western Cape. The role requires a confident and organised individual who will be the first point of contact for visitors and callers. The receptionist will ensure smooth communication within the office environment while maintaining the professional image of the organisation.

Key Responsibilities

• Answering telephone calls and directing them to the appropriate departments or individuals.

• Taking accurate messages and ensuring they reach the correct recipients promptly.

• Welcoming and assisting visitors in a friendly, professional, and efficient manner.

• Maintaining a neat and presentable reception area at all times.

• Handling basic administrative duties and providing support to office staff when required.

Minimum Requirements

• Matric or equivalent qualification (preferable).

• 1–2 years of experience in the security industry or a related field.

• Strong command of English with good communication and interpersonal skills.

• Professional telephone etiquette and ability to handle calls effectively.

• Basic computer literacy, including Microsoft Office applications.

• Ability to handle sensitive situations with diplomacy and tact.

Other Personality Attributes

• Honest, reliable, and trustworthy.

• Pressure tolerant and adaptable in a fast-paced environment.

• Strong interaction and negotiation skills.

• Professional presentation and customer service-focused mindset.

Core Competencies

• Excellent verbal and written communication skills.

• Time management and organisational abilities.

• Flexibility to adapt to operational requirements.

• Commitment to delivering outstanding customer service.

What the Company Offers

Joining Fidelity Services Group means being part of a respected organisation that values professional growth and development. The company offers a supportive work environment where employees are encouraged to reach their full potential and contribute to the continued success of the business.

Equal Opportunity Statement

Fidelity Services Group is an equal opportunity employer. Preference is given to existing employees, but the company remains committed to transformation and supports the advancement of Historically Disadvantaged Candidates and Black Female Candidates in line with its policies.

How to Apply

Interested candidates who meet the requirements are invited to send their updated CVs to:

• wayneg@fidelitysecurity.co.za and/or

• hiltong@fidelity-services.com

Applications close on 30 September 2025. Only shortlisted candidates will be contacted within 10 working days of the closing date. If you do not hear back, please consider your application unsuccessful.

Explore More Opportunities

Looking for more career opportunities? Visit Jobs and Career Opportunities to explore vacancies in administration jobs, security careers, and customer service roles across South Africa.