Company: GALXBOY
Location: Bloemfontein, Free State (Mimosa Mall)
Job Type: Permanent
Date Posted: 27 August 2025
Application Closing Date: 15 September 2025
Industry: Retail
Functional Area: Sales and Store Management
About the Company
GALXBOY is one of South Africa’s most iconic streetwear brands, born from the rebellious youth culture in the country’s vibrant urban hubs. Since its founding, the brand has grown into a powerful voice in local fashion, offering bold, cutting-edge designs that reflect the energy, creativity, and ambition of a new generation. Built on persistence, collaboration, and authenticity, GALXBOY is not just a fashion label – it is a cultural statement that celebrates individuality, freedom, and style.
With stores across the country, GALXBOY continues to expand its footprint, creating exciting opportunities for individuals passionate about retail, leadership, and fashion innovation. This position for an Assistant Store Manager in Bloemfontein’s Mimosa Mall is ideal for someone who thrives in a fast-paced retail environment and is eager to grow with a brand that is shaping the future of South African streetwear.
Role Overview
The Assistant Store Manager will work closely with the Store Manager to ensure the daily success of the GALXBOY Mimosa Mall store. This role requires a proactive, energetic, and organized individual with strong leadership capabilities and excellent customer service skills. From managing staff and overseeing sales to ensuring compliance with visual merchandising standards, this is a hands-on role where attention to detail and the ability to motivate a team are essential.
The successful candidate will play a critical role in enhancing customer experiences, meeting sales targets, and maintaining operational excellence within the store.
Key Responsibilities
Customer Service Leadership
- Lead and inspire the sales team to consistently achieve and exceed sales targets, including unit per transaction (UPT), average transaction value (ATV), and overall turnover.
- Deliver excellent customer service by being present on the sales floor, supervising operations, and supporting staff in addressing customer needs.
- Handle escalated customer complaints in a professional and efficient manner, ensuring quick resolution and customer satisfaction.
- Allocate staff effectively using the zoning guide to ensure seamless floor coverage.
Visual Merchandising
- Implement and maintain visual merchandising according to GALXBOY brand guidelines, ensuring displays are attractive and impactful.
- Conduct daily visual merchandising checks to confirm products are correctly tagged, priced, steamed, and well-presented.
- Submit weekly visual merchandising photographs for review.
- Provide ongoing training and coaching to staff on merchandising standards to ensure consistent execution.
Inventory Control
- Process deliveries on the same day of arrival, ensuring items are verified against invoices, tagged, priced, steamed, and captured in the system.
- Maintain an organized and efficient stockroom that enables quick replenishment of stock to the floor.
- Conduct weekly and monthly stock counts, preparing accurate reports for management.
- Actively enforce risk control measures to minimize stock losses and maintain inventory integrity.
Supervising Daily Operations
- Manage staff schedules, time and attendance, and implement disciplinary measures when necessary.
- Oversee daily store operations, including opening and closing procedures, cash-ups, and cash drops.
- Supervise housekeeping standards to ensure a safe, clean, and visually appealing shopping environment.
- Manage point-of-sale (POS) operations, process refunds and exchanges according to company policy, and escalate concerns to Operations where necessary.
Qualifications and Experience
- Matric certificate is compulsory.
- Bachelor’s degree in business, retail management, or a related field is advantageous.
- At least 1–2 years’ experience in a retail managerial role.
- Strong leadership qualities with proven ability to manage, motivate, and develop a sales team.
- Comprehensive knowledge of retail operations and customer service best practices.
- Computer literacy and familiarity with POS systems.
- Passion for fashion and a drive to achieve sales excellence.
- Excellent communication, interpersonal, and organizational skills.
Skills and Personal Attributes
- Strong customer orientation with a commitment to creating memorable shopping experiences.
- Dynamic, professional, and able to thrive under pressure.
- A proactive problem solver with attention to detail.
- Ability to set priorities and meet deadlines in a fast-paced environment.
- Team player who can also lead by example with integrity and confidence.
What GALXBOY Offers
- An opportunity to work with one of South Africa’s leading streetwear brands.
- A creative, youthful, and innovative environment where employees are valued for their contribution.
- Career development opportunities in retail management and fashion.
- A chance to be part of a cultural movement that influences South African fashion and lifestyle.
Equal Opportunity Statement
GALXBOY is an equal opportunity employer committed to diversity and inclusion. The company supports employment equity principles and reserves the right to give preference to candidates in line with its employment equity goals.
How to Apply
If you are passionate about retail management, fashion, and customer service, this role is your chance to make an impact. Apply today to join the GALXBOY team as an Assistant Store Manager at Mimosa Mall in Bloemfontein.
Official Application Link: Apply Here
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