RETAIL STORE ASSISTANT (NEW STORE)

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2 months ago

Date Posted: 25 August 2025
Company: Dis-Chem Pharmacies Limited
Location: Parelberg, Paarl, Western Cape
Contract Type: Permanent
Application Closing Date: 08 September 2025

ABOUT DIS-CHEM PHARMACIES

Dis-Chem Pharmacies is one of South Africa’s leading retail pharmacy groups, dedicated to providing exceptional customer service, professional health advice, and safe, well-maintained retail environments. The company operates across multiple regions with a strong commitment to wellness and community service, ensuring customers receive an outstanding shopping experience at every visit.

Dis-Chem is an equal opportunity employer, actively supporting the recruitment of People with Disabilities and aligned with its Employment Equity and Transformation Strategy.

ROLE OVERVIEW

The Retail Store Assistant at the Parelberg store in Paarl will assist with the overall management of the store, ensuring operational and administrative duties are performed according to company standards, policies, and procedures. This role combines customer service, stock management, administration, and operational support to guarantee smooth store functioning and a world-class shopping experience.

MINIMUM REQUIREMENTS

Essential:

Grade 12 / Matric certificate.
Basic computer literacy (Microsoft Word, Excel, Outlook, and SAP).
Retail experience.
Ability to work under pressure and meet deadlines.

Advantageous:

Prior experience in retail administration.
Leadership or supervisory exposure in a retail environment.

KEY RESPONSIBILITIES

Manage and report all customer compliments and complaints to management.
Establish professional and effective relationships with customers.
Resolve customer stock queries efficiently and liaise with appropriate departments.
Maintain effective external communication with customers requiring feedback.
Adhere to customer turnover per hour benchmarks.
Manage shorts and overs at the point of sale, including floats.
Handle refund and return transactions accurately.
Ensure correct handling of back shopping and returned goods.
Verify and review deliveries and invoices for complete accuracy.
Assist the Receiving Manager in preparing and logging Distribution Centre claims.
Manage and control high-risk stock items to prevent losses.
Prepare daily run reconciliations.
Order, prepare, and receive branch change requirements to ensure cashiers have sufficient change.
Maintain effective document control, including floats, petty cash, and cash on hand.
Support operational and administrative activities to maintain a smooth workflow.

COMPETENCIES REQUIRED

Essential:

Strong retail administration and operational knowledge.
Team player with excellent customer relations skills.
Leadership and management capability.
Trustworthy, honest, and accountable.
Ability to work under pressure and meet deadlines.

Special conditions of employment:

Must be a South African citizen.
Clear criminal and credit records.
Valid driver’s license and/or reliable personal transport.

REMUNERATION & BENEFITS

Market-related salary.
Medical aid.
Provident fund.
Staff account.

HOW TO APPLY

Interested candidates must submit their application through the official Dis-Chem Careers Portal:

👉 Apply Here

Closing Date: 08 September 2025

⚠️ Only shortlisted candidates will be contacted. If you do not receive feedback within two weeks of the closing date, please consider your application unsuccessful.