Lead a High-Performing Retail Team in Mafikeng
PEP is looking for a driven and customer-centric Store Manager to lead its PEP Home store located at Mafikeng Market Square in the North West province. This is a full-time, permanent opportunity for a passionate leader who is ready to take ownership of store performance, drive exceptional service, and create a culture of excellence within a fast-paced retail environment.
If you’re enthusiastic about retail, have the energy to lead from the front, and can inspire a team while maintaining high operational standards, this position is tailored for you. You’ll be managing everything from sales targets to cost controls while coaching your team to success.
This role is ideal for a goal-oriented leader eager to contribute to a strong retail brand, with a keen eye for store operations and an unwavering commitment to customer satisfaction.
Key Responsibilities
1. Drive Sales and Customer Service
- Deliver top-notch customer service and ensure a memorable in-store experience.
- Maintain world-class store standards and a clean, welcoming environment.
- Implement promotional activities and manage product displays to maximize sales opportunities.
2. Reduce Stock Loss and Manage Risk
- Promote a store culture that prioritizes integrity and accountability.
- Apply proper cash handling and stock security protocols to reduce shrinkage.
- Proactively identify and mitigate operational risks.
3. Ensure Cost Efficiency
- Embrace PEP’s low-cost culture by managing resources effectively.
- Monitor store expenses and implement strategies that enhance profitability.
4. Execute Administration to Standard
- Oversee all store administrative functions in accordance with company guidelines.
- Ensure documentation, reporting, and daily procedures are up to date and accurate.
5. Team Leadership and Performance Management
- Lead and inspire your team of Dynamos to perform at their best.
- Deliver training, mentorship, and support to ensure continuous growth and productivity.
- Set clear performance standards and hold the team accountable.
6. Maintain Health, Safety and Housekeeping
- Uphold health and safety protocols across all store operations.
- Ensure a tidy, safe, and organized workspace for staff and customers alike.
Job Requirements
- A completed Grade 12 certificate is essential.
- Fluency in English (written and spoken).
- A diploma or degree in retail, business management, or a related field is advantageous.
- 1–2 years of retail experience in a leadership position is ideal.
- Strong working knowledge of Microsoft Office and/or Google GSuite is beneficial.
Candidate Attributes
To thrive in this role, you should be:
- Passionate about delivering a world-class retail experience.
- Energetic, reliable, and results-driven.
- A clear communicator with excellent interpersonal skills.
- Capable of planning, leading, organizing, and controlling store operations.
- Calm under pressure in a fast-moving environment.
- Willing to work retail hours, including weekends and holidays as required.
Application Details and Deadlines
This position closes on 06 August 2025. Internal Development Pool Candidates will receive preference, and PEP is committed to fair and inclusive hiring practices in alignment with employment equity standards.
If you do not receive communication within four weeks of the closing date, consider your application unsuccessful.
Explore More Opportunities
Discover more available roles at:
- Latest job listings in North West
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Ready to Lead at PEP Home Mafikeng?
To take the next step in your retail career and become a Store Manager at PEP Home 5768 Mafikeng Market Square, submit your application through this official link.
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