Exciting Career Opportunity in the Security and Cash Solutions Industry
Are you looking to build a stable, high-paying career in the security sector? Fidelity Services Group, South Africa’s leading provider of integrated security solutions, is actively hiring for the position of CIT Custodian at their Witbank Branch, based in Hazyview, Mpumalanga. This permanent position is a key role within Fidelity Cash Solutions, offering an opportunity to contribute to the safe transport and maintenance of client ATMs.
This role is ideal for candidates with experience in the security or cash-in-transit (CIT) industry and who are looking for a rewarding and long-term opportunity with one of the most reputable employers in South Africa.
If you’re seeking a secure, full-time position in Mpumalanga and have the necessary experience and qualifications, this is the opportunity you’ve been waiting for.
About Fidelity Services Group
Fidelity Services Group (Pty) Ltd is a trusted name in the security and investigations industry. With decades of expertise, the group has earned a solid reputation for providing innovative, integrated security and risk solutions across Southern Africa. From guarding and alarm monitoring to cash solutions and technical security, Fidelity’s workforce is built on a foundation of integrity, professionalism, and a deep commitment to service excellence.
Joining Fidelity means becoming part of a team that values trust, professionalism, and excellence. The company actively supports fair employment practices and promotes diversity through its transformation policies.
Role Overview: CIT Custodian – Witbank Branch
As a CIT Custodian, your primary responsibility will be to manage the secure transportation, loading, balancing, and maintenance of client Automated Teller Machines (ATMs). Reporting directly to the Operations Manager, the successful candidate will be responsible for handling high-value cash transactions daily, ensuring client assets remain safe and protected at all times.
This position involves both operational and technical tasks and requires high levels of accuracy, alertness, and professionalism. The role is physically demanding and requires someone who can handle pressure in a fast-paced environment.
Minimum Requirements
To be considered for this opportunity, candidates must meet the following criteria:
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A clear criminal record – a non-negotiable requirement.
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Must be PSIRA accredited with a minimum Grade C security certificate.
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Possession of a Cash In Transit (CIT) certificate.
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Must have firearm competency, at a minimum, with handgun qualifications for business purposes.
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A minimum of 2 years of relevant experience in the security industry is required (experience at FSG is an added advantage).
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Previous experience working with ATMs or as a Custodian is highly advantageous.
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Computer literacy is essential.
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A valid driver’s license is a strong advantage.
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Must be physically fit and able to work under pressure.
Key Responsibilities and Duties
The CIT Custodian’s daily responsibilities will include the following tasks:
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Loading and refilling ATMs across client sites as per assigned schedules.
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Securing, handling, and accounting for all cash transactions with strict compliance to protocols.
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Conducting accurate balancing and reconciliation of ATM loads.
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Addressing and resolving any technical faults encountered on ATMs.
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Ensuring that all assets and cash are safeguarded during transportation and on-site service delivery.
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Adhering to internal operating procedures and security protocols at all times.
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Performing scanning operations using TransTrack and other internal systems.
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Maintaining positive client relations and offering high levels of customer service.
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Collaborating with teammates to ensure safe and efficient task execution.
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Complying with quality assurance guidelines and company safety policies.
Core Competencies and Attributes
To thrive in this position, the ideal candidate will demonstrate the following traits and skills:
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Reliability and honesty in all job functions.
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Excellent verbal communication and interpersonal abilities.
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Strong numerical skills for handling cash and performing reconciliation.
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Assertiveness and alertness, especially in high-risk environments.
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Strong self-motivation and the ability to work under minimal supervision.
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A strong customer focus with the ability to build and maintain client trust.
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Willingness to work overtime and travel when required.
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Teamwork, cooperation, and a commitment to supporting colleagues.
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Adherence to instructions and security procedures.
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A desire for continuous self-improvement and development.
Why Choose Fidelity Services Group?
Fidelity Services Group is more than just an employer—it’s a career home. Employees are provided with comprehensive training, opportunities for growth, and a supportive environment built on fairness and transparency. The company’s investment in people and skills development ensures long-term career advancement and job security.
If you’re looking for long-term employment in the security sector, this is your chance to join a market leader known for its compliance, innovation, and commitment to safety.
Employment Equity and Transformation Commitment
Fidelity Services Group is an equal opportunity employer. While preference will be given to internal applicants and qualified Black Female Candidates in accordance with the company’s transformation policy, all appointments will be made based on merit and business needs.
Important Notes for Applicants
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The closing date for this vacancy is 31 July 2025.
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Should you not hear back within 10 working days from the application deadline, please consider your application unsuccessful.
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The company reserves the right not to fill this position.
How to Apply for the CIT Custodian Position
If you meet the above requirements and are ready to step into a secure and well-respected role, we encourage you to apply today. Be sure to have your PSIRA registration, firearm competency, and references ready when submitting your application.
For more job opportunities in security, transport, and logistics, be sure to explore other positions available through Fidelity Services Group and other top South African employers.
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