Company: Ampath Laboratories
Location: Queenstown, Eastern Cape
Job Title: Branch Admin Officer (5 Months Fixed-Term Contract)
Job Reference Number: J00047
Department: Queenstown Sisters
Industry: Medical, Healthcare, Laboratory Diagnostics
Job Type: Fixed-Term (5 Months)
Positions Available: 1
Posted Date: 11 July 2025
Salary: Market Related
Working Hours: 40 hours per week
Work Week: 5 Days (Monday to Friday)
About Ampath Laboratories
Ampath Laboratories is one of South Africa’s leading pathology service providers, known for delivering trusted diagnostic healthcare solutions. With a commitment to innovation, precision, and compassionate care, Ampath supports healthcare professionals and patients in making informed decisions. The company fosters a high-performance culture rooted in quality, ethics, and inclusivity.
Ampath is looking for a Branch Admin Officer to join their team in Queenstown on a 5-month contract. This opportunity is ideal for a detail-oriented individual with administrative experience and a passion for supporting frontline healthcare operations.
Role Overview
As a Branch Admin Officer, you will be responsible for capturing request forms, processing patient information, and handling specimen-related administration using Ampath’s laboratory systems. Your meticulous nature will directly impact the quality and turnaround time of diagnostic services. You’ll work closely with laboratory professionals, nursing staff, and patients, ensuring accuracy at every step of the administrative process.
This is a fixed-term contract position that provides exposure to the healthcare sector, with the possibility of growth and skill development in a professional environment.
Key Responsibilities
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Accurately capture patient and specimen data onto the Ampath system
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Process and verify incoming clinical request forms
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Support the branch’s specimen handling process with attention to time and quality standards
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Perform administrative duties to assist nurses and laboratory personnel
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Communicate with internal departments to ensure clarity and coordination
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Uphold confidentiality and data protection standards
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Respond to client or patient queries in a professional manner
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Maintain a clean and organized workspace to align with Ampath’s hygiene protocols
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Contribute to the overall efficiency of the Queenstown branch through collaborative teamwork
Minimum Qualifications and Experience
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Grade 12 / Matric Certificate (essential)
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1 to 4 years’ experience in data capturing or administrative roles, preferably in the healthcare or medical sector
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Previous experience in pathology, private healthcare, or laboratory environments will be an advantage
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Ability to operate basic office software and internal healthcare systems
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Familiarity with patient data handling, record management, and privacy protocols
Skills and Attributes Required
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High attention to detail and accuracy under pressure
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Time management skills with the ability to prioritize multiple tasks
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Professional communication skills, both verbal and written
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Empathetic, yet efficient approach to patient interaction
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Adaptability in a fast-paced clinical environment
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Team player with a strong sense of accountability and ownership
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Technologically literate, especially with office and lab-related software systems
The Role’s Broader Impact
The Branch Admin Officer is often the first point of contact for patients and clinicians, making your contribution critical to Ampath’s patient-centered mission. Your precise data entry and administrative coordination will support better lab operations and improve the efficiency of diagnostic turnaround times. This is a position where small details make a big difference.
Whether it’s ensuring that a specimen is correctly logged or that a patient’s details are captured without error, your role lays the groundwork for accurate healthcare diagnosis and treatment. It’s a job where care meets precision.
Commitment to Employment Equity
Ampath Laboratories embraces diversity and inclusivity. In line with its Employment Equity goals, Ampath actively encourages applications from individuals of all backgrounds. The organization values the unique perspectives and contributions of employees from underrepresented groups. A diverse workplace drives innovation, empathy, and operational excellence in healthcare delivery.
Why Join Ampath?
If you’re looking for an opportunity to grow within the medical administration field, develop your attention to detail, and support life-saving diagnostic services, this is the job for you. You’ll be joining a company that believes in empowering people, fostering talent, and investing in future-ready healthcare professionals.
How to Apply
Applications for this position are now open. Please ensure that your CV reflects the minimum role requirements. Only shortlisted candidates will be contacted for interviews.
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