Store Manager – Shoe City | Tygervalley Mall, Cape Town

Job Title: Store Manager
Brand: Shoe City
Location: Tygervalley Mall, Cape Town, Western Cape, South Africa
Department: Operations – Stores
Job Type: Permanent | Full-Time
Closing Date: 25 June 2025
Reference Number: PSP250618-8
Reporting To: Manager

Lead the Future of Footwear Retail at Shoe City

Shoe City, part of Pepkor Speciality, is South Africa’s leading specialty footwear retailer. We pride ourselves on offering affordable, stylish, durable footwear for all, alongside a store experience that meets our customers’ needs.

We’re searching for a passionate, results-driven Store Manager to lead our Tygervalley Mall branch. If you are motivated by people leadership, operational excellence, and customer satisfaction, this opportunity is for you.

About Shoe City

Our mission is simple but powerful:

• Provide stylish footwear at affordable prices

• Deliver exceptional store experiences

• Promote growth and well-being for our employees

• Foster long-term relationships with our suppliers

We believe in appreciating our employees and empowering them to grow their careers within our brand.

Minimum Requirements

• Grade 12 / Equivalent qualification

• 1 to 2 years’ experience as a Store Manager, preferably in a retail environment

• Computer literacy essential

• Strong leadership and communication skills (written and verbal)

• Fluency in English required; competence in a second South African language is advantageous

• Strong understanding of:

  • Merchandise management

  • Stock control and cost management

  • Achieving high store standards

  • Customer service best practices

  • Team leadership and motivation

Key Responsibilities

Sales & Profitability

• Maximise store profitability by achieving and exceeding sales targets

• Monitor daily, weekly, and monthly store performance

• Drive initiatives to increase turnover and reduce stock losses

Merchandise & Stock Management

• Oversee merchandise presentation, ensuring the store aligns with brand standards

• Ensure effective stock management, including stock holding and loss prevention

• Implement policies and procedures to maintain stock integrity

Financial & Administrative Support

• Ensure all administrative functions and reports are completed accurately and on time

• Support financial controls and adherence to company policies

People Management & Team Leadership

• Lead and inspire a high-performing team

• Conduct staff coaching, development, and performance management

• Assist with HR responsibilities and drive a positive store culture

What We Offer

• A dynamic, fast-paced retail environment

• Opportunities for career growth within Pepkor Speciality

• Supportive leadership and a people-focused culture

• A chance to play a vital role in a successful, growing brand

If You Are…

• Passionate about retail and leading teams

• Motivated by delivering operational excellence

• Focused on providing outstanding customer service

• Organised, results-driven, and adaptable

…then Shoe City wants to hear from you!

How to Apply

Apply before 25 June 2025 to take the next step in your retail career. Only shortlisted candidates will be contacted. Applicants should be prepared to undergo assessments and interviews as part of the recruitment process.

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