Sales Consultant Outbound – 1Life Insurance | Call Centre and Insurance Sales Jobs in Gauteng

Location: Gauteng, South Africa
Company: 1Life Insurance
Reference Number: S0043453
Department: 1L Direct Sales
Industry: Financial Services | Life Insurance | Sales
Job Type: Permanent | Full-Time
Positions Available: 4
Salary: Market Related
Date Posted: 12 June 2025

About 1Life Insurance

1Life Insurance, a wholly-owned subsidiary of Clientele Limited, is one of South Africa’s trusted names in life insurance. With a strong vision to transform the life insurance industry into a more customer-friendly, transparent, and service-driven environment, 1Life is committed to changing lives for the better. The company places a high value on education, empowerment, and financial security, providing clients with easy-to-understand, affordable insurance solutions.

If you are ready to join a multinational financial services group that rewards excellence, fosters personal growth, and is passionate about making a difference, this opportunity is for you.

Role Overview

We are looking for driven, resilient, and dynamic individuals to join our high-performing 1Life Direct Sales team as Outbound Sales Consultants. This is an exciting opportunity for individuals passionate about sales and customer service, eager to make a real difference in people’s lives by providing them with life-changing financial solutions.

As a Sales Consultant, you will be responsible for making outbound calls to potential and existing customers, understanding their needs, and offering tailored life insurance solutions. You will use your excellent communication skills, product knowledge, and persuasive ability to drive sales, exceed targets, and contribute to the company’s vision of improving South African households’ financial security.

Key Responsibilities

• Make outbound calls to existing and potential customers to promote and sell 1Life’s range of insurance products

• Engage customers in meaningful conversations to understand their specific financial needs and offer suitable product solutions

• Follow structured, multi-level sales scripts to guide client interactions and ensure compliance with regulatory and company requirements

• Proactively identify sales opportunities through customer referrals, recommendations, and upselling to existing clients

• Explain product features, benefits, and pricing structures clearly to ensure customer understanding

• Close sales effectively by overcoming objections and securing customer buy-in

• Record detailed customer information, call outcomes, and follow-up actions on the CRM system to maintain accurate client records

• Ensure strict adherence to company policies, procedures, and regulatory guidelines

• Schedule callbacks and manage follow-up interactions to enhance customer experience and conversion rates

• Stay up to date with internal policies, industry trends, and product knowledge through ongoing training and assessments

Minimum Qualifications and Experience

• Matric / Grade 12 or SAQA Accredited Equivalent (Essential)

• Minimum 2 years of telephonic sales experience (Essential)

• Experience in cold calling and lead generation (Advantageous)

• Regulatory Exam 5 (RE5) (Advantageous)

• 120 FAIS Credits (Advantageous)

• Must be within your DOFA (Date of First Appointment) regulatory requirements

Technical Skills and Competencies

• Excellent verbal and written communication skills

• Ability to persuade and influence customers effectively

• Strong understanding of sales principles and customer relationship building

• Computer literacy, including proficiency in Microsoft Office (Word, Excel, Outlook)

• Working knowledge of CRM systems and telephone sales systems (Avaya experience advantageous)

• High attention to detail, accurate data capturing, and record-keeping

• Strong problem-solving skills and ability to think on your feet

• Planning, prioritisation, and time management abilities

• Capacity to work independently while also contributing to a collaborative team environment

Behavioural Attributes

• Passion for sales with a target-driven approach

• Resilient and positive attitude when facing challenges

• High energy and enthusiasm in daily tasks

• Adaptability to handle changing situations and client demands

• Commitment to honesty, integrity, and ethical conduct

• Ability to manage conflict professionally and find win-win solutions

• Customer-centric mindset focused on delivering exceptional service

• Accountability and ownership of work outcomes

• Strong interpersonal skills with the ability to engage diverse groups of people

• Ability to remain calm and composed under pressure

What 1Life Insurance Offers

• Opportunity to work for one of South Africa’s leading life insurers

• Competitive, market-related salary packages with commission earning potential

• Career development and growth opportunities within a reputable financial services group

• Comprehensive product training and ongoing skills development

• Access to employee wellness programmes and support services

• A vibrant, performance-driven work environment where excellence is rewarded

Equal Opportunity Statement

1Life Insurance is committed to creating a diverse and inclusive workplace. The company applies fair and transparent recruitment practices in line with its Employment Equity Policy. Only shortlisted candidates will be contacted. If you do not hear from us within 30 days after the closing date, please consider your application unsuccessful.

Important Notice on Qualification Verification

Applicants are required to provide certified proof that their qualifications meet the minimum NQF requirements for this role. 1Life reserves the right to verify all qualifications, regulatory certifications, and professional memberships. By applying, you consent to your qualifications and regulatory records being verified in line with FAIS and FSCA requirements.

How to Apply

If you believe you have what it takes to thrive in a sales-driven, customer-centric environment and are ready to build a rewarding career in life insurance, apply today. Join a company that is transforming lives, starting with yours.

Application Deadline: Open until all positions are filled

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