Operations Manager – Pedros | Durban, KwaZulu-Natal
Company: Pedros
Location: Durban, KwaZulu-Natal
Job Type: Permanent
Date Posted: 20 June 2025
Application Closing Date: 30 July 2025
Division: Distribution Centre
Experience Level: Mid-Senior
Industry: FMCG (Fast-Moving Consumer Goods)
Functional Area: Operations
About Pedros
Pedros is South Africa’s fastest-growing flame-grilled chicken brand, known for delivering excellence across all functions—from store operations to distribution and logistics. As we continue to scale across the country, we are seeking an experienced Operations Manager to oversee and lead our Distribution Centre in Durban. This pivotal role is central to ensuring the seamless flow of goods, optimal warehouse operations, and reliable store deliveries across our network.
Role Overview: Operations Manager
As the Operations Manager, you will be responsible for leading and managing all Distribution Centre (DC) operations, ensuring the accurate receipt, storage, dispatch, and delivery of goods. You will report directly to the DC Manager and oversee a team of supervisors, controllers, and warehouse staff. The ideal candidate will have a strong operational background in warehouse and transport management, hands-on leadership experience, and a commitment to continuous improvement.
Qualifications and Experience
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Grade 12 (Matric) with a tertiary qualification in Logistics, Supply Chain Management, or related field
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Minimum 5 years of experience in warehouse or logistics operations, with at least 3 years in a leadership or management role
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Proven experience managing high-volume distribution centres handling 3,000+ pallets
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Sound understanding of Warehouse Management Systems (WMS) and Microsoft Excel
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Experience with audit processes, food safety regulations (HACCP), and health and safety protocols
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Strong leadership, problem-solving, and communication skills
Core Responsibilities
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Oversee full end-to-end warehouse operations, including goods receiving, inventory storage, order picking, dispatching, and returns
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Manage transport logistics, vehicle scheduling, and route planning to optimize delivery to stores and customers
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Ensure adherence to key performance indicators (KPIs) and implement effective cost control strategies
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Supervise and mentor warehouse teams to meet daily operational targets
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Enforce compliance with health and safety, ISO, HACCP, and internal standard operating procedures (SOPs)
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Drive stock accuracy through efficient stock control practices including cycle counts, shrinkage control, and expiry date management
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Promote continuous improvement initiatives, targeting cost savings, waste reduction, and enhanced efficiency
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Collaborate with HR on industrial relations (IR), employee relations (ER), and performance management
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Ensure all internal and external audit requirements are met and maintain accurate records and reporting systems
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Manage DC budget, warehouse equipment maintenance, and asset control measures
Behavioural Competencies
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Attention to Detail: Ensure accurate order fulfillment, correct stock placement, and report discrepancies immediately
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Safety Awareness: Uphold high standards of safety, maintain compliance with OHSA, and foster a safe work environment
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Reliability & Punctuality: Consistent, dependable leadership, especially during peak periods
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Team Collaboration: Build a motivated, results-driven team aligned with company goals
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Problem-Solving & Adaptability: Swiftly resolve logistics bottlenecks, delivery delays, and warehouse challenges
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Operational Thinking: Hands-on leadership approach with strategic oversight
Why Join Pedros?
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Be part of a rapidly expanding South African food brand with a strong national footprint
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Work in a fast-paced, high-performance environment that values innovation and operational excellence
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Competitive remuneration and performance-based rewards
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Opportunities for professional growth, leadership training, and promotion
How to Apply
Submit your application through the Pedros careers portal or visit JobsAndCareerOpportunities.co.za and search for logistics and operations roles across KwaZulu-Natal. Apply by 30 July 2025 to be considered for this key position.
Explore More High-Impact Roles
Take the lead in shaping the operational success of South Africa’s most exciting food brand. Join Pedros and help drive excellence from our Distribution Centre to the nation’s tables.
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