Freight Forwarder – Air Export (Sky Services) | DSV – Cape Town International Airport
Job Title: Freight Forwarder – Air Export, Sky Services
Company: DSV – Global Transport and Logistics
Location: Tower Road, Thunder City, Cape Town International
Job Type: Full-Time | Permanent
Industry: Logistics, Freight Forwarding, Air Cargo
Application Closing Date: Not specified – Apply ASAP
ABOUT THE COMPANY
DSV is a global leader in transport and logistics, ranked as the 3rd largest logistics provider in the world. Established in Denmark in 1976 by ten independent hauliers, DSV has grown into an international powerhouse, operating in more than 80 countries. The company specializes in end-to-end supply chain solutions including transportation, warehousing, packaging, processing, and customs clearing.
In South Africa, DSV maintains a strong national presence with operations that connect local businesses to international markets. The company is known for its commitment to efficiency, reliability, and innovation across logistics services. Learn more at www.dsv.com.
ROLE OVERVIEW
DSV is seeking a skilled and experienced Freight Forwarder to join their Air Export – Sky Services team based at Cape Town International Airport. This role is essential in ensuring the smooth coordination of perishable airfreight exports and/or imports, managing everything from airline bookings and client communications to documentation and shipment tracking.
This is a high-pressure environment requiring deep industry knowledge, exceptional organizational skills, and the ability to lead and resolve challenges efficiently. If you thrive in logistics and airfreight operations and are detail-oriented with excellent communication skills, this role may be the right fit for you.
KEY RESPONSIBILITIES
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Manage and process export documentation including:
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Air Waybills (AWB)
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SAD forms
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Phytosanitary Certificates
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PPECB
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Certificates of Origin (COO)
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Handle airline bookings and negotiate rates in accordance with agreement terms
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Liaise professionally with clients and airline representatives via email and telephone
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Coordinate daily shipment and warehouse planning
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Track shipments and update clients on status
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Ensure accurate SARS acquittals
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Maintain booking lists and ensure compliance with international export regulations
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Collaborate with warehouse teams to schedule deliveries and collections
MINIMUM REQUIREMENTS
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Matric Certificate (Essential)
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5+ years’ experience in Perishable Airfreight exports and/or imports
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Comprehensive understanding of freight forwarding practices
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Familiarity with international airline routes and booking procedures
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Strong negotiation and relationship management skills
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Exceptional attention to detail, especially under pressure
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Proven leadership abilities and the ability to take initiative
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Professional communication skills (written and verbal)
TECHNICAL SKILLS
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Proficient in Microsoft Office Suite (Excel, Word, Outlook)
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Experience with CargoWise One (Essential)
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Ability to manage data accuracy, logistics planning, and documentation workflow
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Comfortable working with multiple systems and tight operational timelines
DESIRED COMPETENCIES
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Self-motivated with strong problem-solving abilities
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Resilient and results-driven
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A team player with a positive and proactive attitude
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Ability to maintain client trust and uphold professional service standards
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Effective multitasking and prioritization in fast-paced environments
EMPLOYMENT EQUITY & DISCLAIMER
DSV is committed to non-discriminatory hiring practices. Where feasible, preference will be given to candidates from designated groups as per the Employment Equity Act and in line with the company’s internal equity plans.
Due to the volume of applications:
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Only shortlisted candidates will be contacted
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If you haven’t heard back within 4 weeks, please consider your application unsuccessful
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DSV reserves the right to defer or close a vacancy at its discretion
HOW TO APPLY
To apply for the Freight Forwarder – Air Export role in Cape Town, visit DSV’s careers page or search the latest jobs at Jobs and Career Opportunities South Africa.
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