OPERATIONS SHIPPING CLERK – DHL GLOBAL FORWARDING

OPERATIONS SHIPPING CLERK – DHL GLOBAL FORWARDING | CAPE TOWN, WESTERN CAPE

Company: DHL Global Forwarding, Freight (Trans Ocean Liquid Technologies Pty Ltd)
Location: Cape Town, Western Cape, South Africa
Date Posted: 26 May 2025
Job Type: Full-Time, Permanent
Industry: Logistics and Freight
Job Level: Operatives
Requisition ID: AV-289763
Application Closing Date: Not specified

ABOUT THE COMPANY

DHL Global Forwarding is part of Deutsche Post DHL Group, the world’s leading logistics provider operating in over 220 countries and territories. Since 1969, DHL has pioneered international express shipping, setting the benchmark for excellence in air, ocean, and road freight. DHL Global Forwarding specializes in providing customized end-to-end logistics solutions across industries, with a commitment to operational efficiency and world-class customer service.

As an award-winning Top Employer, DHL Global Forwarding is committed to building a workplace that fosters growth, innovation, and inclusion. The company’s focus on employee development and sustainability makes it a global leader in logistics and a top career destination.

ROLE OVERVIEW

The Operations Shipping Clerk plays a critical role in the supply chain by managing the coordination and execution of shipping operations, including imports, exports, and local freight processes. This role is based in Cape Town and forms part of a dynamic team responsible for ensuring smooth and compliant shipping operations.

The ideal candidate will demonstrate excellent organizational skills, the ability to manage documentation and transactions efficiently, and strong communication skills to liaise with stakeholders across the logistics process.

KEY RESPONSIBILITIES

  • Coordinate export, import, airfreight, and local shipment documentation

  • Arrange couriers and transport logistics in alignment with operational timelines

  • Perform acquittals of rebated material and ensure customs compliance

  • Manage filing systems and maintain accurate shipping records

  • Capture invoices and perform month-end stock count reconciliations

  • Liaise with factory supervisors, customers, suppliers, and transporters to maintain supply chain flow

  • Provide general administrative and operational support to the Operations and Procurement departments

QUALIFICATIONS AND EXPERIENCE

  • Grade 12 (Matric) or equivalent

  • Basic computer proficiency, especially in Microsoft Office (Excel, Word, Outlook)

  • Strong written and verbal communication skills (fluency in English; bilingualism preferred)

  • Excellent telephonic and interpersonal skills

  • Prior experience in freight forwarding, shipping, or supply chain environments is advantageous but not mandatory

KEY SKILLS AND ATTRIBUTES

  • Strong attention to detail and accuracy

  • Ability to work independently and within a team

  • Excellent time management and organizational skills

  • Capable of multi-tasking in a high-pressure environment

  • Committed to customer service excellence

WHAT DHL OFFERS

  • A permanent role within a globally recognized logistics leader

  • Opportunities for career development within the DHL network

  • A competitive salary and supportive work environment

  • Access to global best practices and tools in freight forwarding

  • An inclusive, values-driven company that champions diversity and sustainability

WHY JOIN DHL GLOBAL FORWARDING?

  • Operates in over 220 countries, serving thousands of businesses globally

  • Backed by over 30,000 passionate employees in the forwarding business

  • Recognized with the Top Employer certification globally

  • Committed to empowering women in logistics and creating leadership pathways

  • Part of the DGF Strategy 2025 for excellence, innovation, and sustainability

EQUAL OPPORTUNITY STATEMENT

DHL Global Forwarding is an equal opportunity employer. All qualified applicants are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. The company is committed to creating an inclusive workplace that reflects the diversity of its global customers.

HOW TO APPLY

Interested candidates should visit the official DHL career page at
👉 https://www.logistics.dhl/us-en/home/careers.html
Search for Job ID AV-289763 or “Operations Shipping Clerk – Cape Town” and complete the application process online.

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