Cashier – Table Bay | Dis-Chem Pharmacies – Cape Town, Western Cape

Company: Dis-Chem Pharmacies Limited
Location: Table Bay Mall, Cape Town, Western Cape
Job Type: Permanent
Industry: Retail
Experience Level: Entry Level
Date Posted: 20 May 2025
Closing Date: 03 June 2025

About the Company

Dis-Chem Pharmacies is one of South Africa’s most trusted retail pharmacy groups, offering quality service and a wide range of health, beauty, and pharmaceutical products. The company continues to expand its footprint across the country, delivering world-class customer experiences through dedicated store teams. The Table Bay Mall branch in Cape Town is currently looking to appoint a professional and customer-focused Cashier to enhance the frontline service experience for its customers.

Role Overview

As a Cashier at Dis-Chem Pharmacies Table Bay, you will be responsible for handling all transactions with accuracy and integrity while providing exceptional service at the point of sale. Your role will involve processing payments, managing customer queries, supporting store promotions, and ensuring compliance with company policies and standard operating procedures. This position plays a crucial part in upholding Dis-Chem’s reputation for operational excellence and outstanding customer service.

Key Responsibilities

• Deliver customer service in line with Dis-Chem standards and policies

• Build a professional rapport with customers, providing friendly and helpful assistance

• Process customer purchases, returns, refunds, and exchanges efficiently

• Operate tills accurately, handling all types of payment methods including cash, card, vouchers, and loyalty program benefits

• Record transactions using Dis-Chem’s internal systems while preventing transactional errors and minimizing fraud risk

• Maintain awareness of current store promotions and inform customers as necessary

• Place all collected cash into drop safes as per the store’s standard procedures

• Monitor cash drawers for accuracy and report discrepancies immediately to the Frontline Supervisor

• Handle loyalty programs for Dis-Chem and partner rewards (e.g., Discovery, Momentum, eBucks)

• Comply with all security protocols to ensure a safe working environment for customers and colleagues

• Manage line voids and price changes only upon approval by a supervisor

• Address customer concerns related to pricing, products, and availability

• Uphold confidentiality of store takings and avoid unauthorized discussions of store finances

Qualifications and Experience

• Grade 12 / Matric Certificate

• A minimum of 6 months’ experience in cashier or point-of-sale operations

• Basic proficiency in Microsoft Office (Word, Excel, Outlook)

• Proven numeracy and accuracy skills in a retail setting

• Strong command of the English language (spoken and written)

• Previous exposure to customer service in a fast-paced retail environment is advantageous

• Knowledge of loyalty program systems and handling promotional campaigns is a plus

Core Competencies

• Exceptional accuracy and attention to detail

• Presentable and customer-oriented demeanor

• Strong time management and problem-solving capabilities

• Honest, trustworthy, and capable of maintaining transactional confidentiality

• Good interpersonal and communication skills

• Ability to remain calm under pressure and resolve customer issues professionally

• Familiarity with processing refunds, returns, and multiple payment types

• Social awareness, emotional intelligence, and accountability

Special Conditions of Employment

• Must be willing and able to work retail hours including weekends and holidays

• Must have reliable transport or live in close proximity to Table Bay Mall

• South African citizenship is required

• Clear criminal and credit records

• Willing to perform all duties as required by retail operations, including shift rotation and overtime when needed

What the Company Offers

• Competitive, market-related salary

• Access to medical aid

• Membership in a provident fund

• Staff discount through an employee account

• A supportive team and opportunities for growth within the Dis-Chem group

Equal Opportunity Statement

Dis-Chem Pharmacies is an equal opportunity employer. The recruitment process is aligned with the company’s Employment Equity Plan and Transformation Strategy. Applications from People with Disabilities and designated groups are strongly encouraged.

Only shortlisted candidates will be contacted. If you do not hear back within two weeks of the closing date, please consider your application unsuccessful.

How to Apply

All applications must be submitted by 03 June 2025 via the Dis-Chem careers portal or relevant job boards. Ensure that your CV and supporting documents are updated and accurate.

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