Shop Assistant – Econo Foods | Norkem, Kempton Park
Company: Econo Foods
Location: Norkem, Kempton Park – JHB East Rand
Date Posted: 14 May 2025
Job Reference Number: NKRMSA
Industry: Retail – FMCG (Frozen Foods)
Job Type: Permanent
Positions Available: 3
Application Closing Date: 19 May 2025
Employment Equity: Yes
About the Company
Econo Foods is one of South Africa’s fastest-growing FMCG brands specializing in affordable, high-quality frozen foods. With a proud legacy of delivering value “Every. Single. Day.”, the company has cultivated a reputation for reliability, customer commitment, and community engagement. Econo Foods isn’t just about groceries—it’s about people. The company embraces a unique “Ho Hola Culture”, where appreciation, teamwork, and humility shape the way employees interact with each other and their customers. If you are passionate about retail, thrive in a customer-facing environment, and want to work in a place where every voice matters, Econo Foods may be the perfect fit.
Role Overview
As a Shop Assistant based at the Norkem branch in Kempton Park, your primary responsibility is to create an outstanding shopping experience by ensuring smooth store operations. You will handle everything from stock receiving to cashier activities, merchandising, and maintaining housekeeping standards. This is a hands-on retail role suited for individuals who are team-oriented, reliable, and passionate about customer service. You’ll also play an important role in maintaining the brand’s promise of excellence and simplicity.
Key Responsibilities
Stock Receiving and Off-loading
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Assist with receiving incoming stock deliveries
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Ensure proper off-loading, handling, and placement of stock in designated areas
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Report any stock variances or damages immediately
Cashier Activities
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Operate tills and handle cash transactions accurately and responsibly
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Maintain a clean and organized cashier station
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Engage with customers in a friendly and helpful manner
Merchandising and Cleaning
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Display and arrange products neatly in fridges, shelves, and across the store
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Replenish shelves and ensure product visibility aligns with promotions
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Keep shelves clean and organized throughout the day
Reporting & Counting
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Conduct daily stock counts and report discrepancies
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Keep record of product movement and low stock alerts
Teamwork
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Collaborate effectively with colleagues and management
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Participate in team meetings and store initiatives
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Support peers during busy periods or promotional events
Customer Service
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Greet customers and provide assistance with product queries
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Resolve customer issues or escalate where necessary
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Deliver a warm and respectful shopping experience
Housekeeping and Safety Standards
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Keep store areas tidy and free of hazards
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Follow all health, safety, and hygiene protocols
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Ensure compliance with store policies and procedures
Minimum Requirements
Educational Background
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Matric (Grade 12)
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Ability to speak and write fluently in English
Key Competencies
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Initiative and reliability
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Strong interpersonal skills
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Self-motivation and a team-focused mindset
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Basic numeracy and attention to detail
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Well-organized with a performance-driven attitude
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Flexibility to work weekends or public holidays if required
Why Join Econo Foods?
At Econo Foods, your work matters. You’re not just a Shop Assistant—you’re a vital part of a nationwide movement to deliver exceptional value and warmth to every South African household. You’ll work in a high-energy environment that encourages growth, learning, and mutual respect. The company offers a supportive culture where knowledge is shared, and effort is always recognized.
Equal Opportunity Statement
Econo Foods is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business needs.
How to Apply
Click the “Apply” button to submit your CV and join one of South Africa’s leading frozen food brands. Kindly ensure your application is submitted before 19 May 2025. Should you not hear back within four weeks, please consider your application unsuccessful. By applying, you give Econo Foods consent to process and store your personal information for recruitment purposes.
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