We are looking for Workshop Manager to join our team at JHB South branch.

Workshop Manager Requirements

Skills/Personal Attributes:

• Presentable appearance and sober habits
• Excellent timekeeping skills
• No criminal record
• Strong interpersonal skills
• Ability to work under pressure
• Ability to train co-workers
• Strong troubleshooting and fault-finding skills
• A working understanding of electrical DBs and wiring
• Experience with diagnostics equipment and ECU’s
• Computer literate
• Strong technical background
• Be able to work in a team environment
• Set high standards and well-defined realistic goals both personally and within the team
• Should be able to carry out work in accordance with professional standards and have thorough
• knowledge in the field

 

Qualifications/ Experience:

Matric

• Code 8 License (valid).
• Minimum 5 Years’ experience in similar role.
• Read and write in English
• Team Player
• Confident and proactive approach – anticipates issues and requirements
• Must have strong leadership qualities and have ability to manage Company Policies
• High level of technical expertise. Must be able to support Foreman and assist with diagnostics

Duties:

• Manage and plan the daily operations of the workshop, working with and acting on deviations
• Leading and motivating the workshop and service staff and Services Salesman personnel.
• Set routines for daily planning and follow up meetings on WIP and Parts
• Carry out regular meetings with staff
• Verify there is an efficient flow of authorized work in the workshop, ensuring quality and documentation
• Develop, implement, and monitor standards and routines, maintaining a high standard of cleanliness and tidiness within the workshop
• Monitor the ongoing condition of workshop tools and equipment, arranging purchase, repair, and calibration
• Coordinate the Spare Parts activity to ensure parts availability together with Parts Manager, to ensure service exchange and warranty parts procedures are adhered to
• Manage the workshop facilities and HSE together with Safety Officer
• Create working time schedules for work shifts
• Attend to Daily Workshop reporting, regarding WIP, Efficiency, Productivity, Debtors and Creditors
• Build and maintain the right level of relationships with customer representatives.
• Monitor the processing of complaints and process major or complicated complaints
• Assist workshop personnel and customers regarding technical issues.
• Market and communicate services solutions to existing and potential customers
• Monitor the workshop’s pricing and discounts to ensure that they meet the established level
• Manage and analyze the workshop’s running costs and expenditure budget
• Regularly follow up service business and financial results
• Set, monitor, maintain and follow up KPI’s
• Proactively initiate improvement activities, ensuring conditions are in place to achieve workshop goals

Desired Skills:

• Automotive
• Commercial vehicles
• Workshop manager
• Workshop management
• Experience with Microsoft office

 

Benefits:

• Competitive Salary
• Momentum FundsAtWork Provident Fund
• 15 days Annual Leave