Purpose of the role:
The incumbent will be responsible to manage assigned unit in accordance with sector strategy, contract specifications and statutory Regulations as well as ensure overall efficient and effective management of the unit to provide a great quality Foodservice. To develop and plan menus, establish recipes and food purchase specifications, coordinate, execute, supervise and evaluate all the food production activities of a fast-paced operation. The incumbent needs to be flexible in terms of hours worked.

Education and Experience:

• Relevant Tertiary qualification in hospitality or the relevant experience in the industry
• At least 3-5 years’ experience in the same or similar position
• Senior Management experience within the catering sector would be advantageous
• Strong financial acumen
• Experience in highly commercial and sensitive markets
• Experience of working within budget guidelines to deliver results
• Experience in costing, budgets, forecasts and invoicing is advantageous
• Proven experience in managing successful teams in a unionised environment

Key Areas of Responsibility:

• Manage daily operational issues relevant to the business
• Manage diverse team
• To ensure that the facility adheres to all requirements in line with statutory Health, Safety and Environmental policies
• Manage the catering service facility optimally in order to surpass client and customer expectations
• Attend all relevant meetings with client and management team and ensure communication to relevant parties
• Ensure staff is adequately trained and adhere to Empact and client processes and procedures
• Manage and monitor service level agreements and continuously strive to improve service offering