CONSUMER SERVICE CONSULTANT CIC

Job Ref #: SM-4908
Industry: Call Centre
Job Type: Permanent
Positions Available: 1

At Smollan, we’re on an evolutionary journey where we’re shifting our story. We’re looking for truly unique people who believe in fostering a diverse and inclusive environment. Where our people are cared for, happy and inspired in building an extraordinary place to work.

Job Description

We’re on the lookout for a Customer Service Consultant to be based in Gauteng

As a Customer Service Consultant, you will be responsible for:

  • Customer Handling
  • Administration
  • Client Service
Job Requirements
  • 1–2 years call centre experience preferable/ Customer service experience/Administrative experience
  • Grade 12
  • Customer service skills
  • Conflict resolution skills
  • Brand development
  • Attention to detail
  • Self-motivated
  • Ability to work under pressure
  • Interpersonal skills
  • Communication skills (verbal & written)
  • Time management
  • Planning & prioritisation
  • Administration skills

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